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infected with mailware


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2 replies to this topic

#1 mike009

mike009

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Posted 04 December 2010 - 08:50 PM

although i am not experiencing problems with my pc being slow or anything else annoying, i did have my world of warcraft account hacked about 6 months back and after that i got norten antivirus. i was looking around on ur forum to find out if my computer is safe to start paying my bills online with my credit card and wanted to make sure there wasn't anything left in the background waiting for me to do such a thing. Hope u guys can help.

these are the logs that i have gotten from the suggested scans thanks in advance hopefully all is well :)




DDS (Ver_10-11-27.01) - NTFSx86
Run by Owner at 15:35:33.07 on Sat 12/04/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1022.587 [GMT -8:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Norton Security Suite\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\WINDOWS\system32\ZuneWlanCfgSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=T3418
uStart Page = hxxp://www.yahoo.com/
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\norton security suite\engine\4.3.0.5\coIEPlg.dll
TB: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_Plugin.exe -update plugin
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [readericon] c:\program files\digital media reader\readericon45G.exe
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
dRun: [Power2GoExpress] NA
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_93C8148BBB233F43.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1279412055252
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\45cys4v9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\documents and settings\owner\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_02\bin\NPJPI150_02.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\45cys4v9.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Extension: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\45cys4v9.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\IPSFFPlgn
FF - Extension: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\coFFPlgn
FF - Extension: Move Media Player: moveplayer@movenetworks.com - c:\documents and settings\owner\application data\Move Networks

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-10-28 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-10-28 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20101104.001\BHDrvx86.sys [2010-11-11 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-10-28 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-10-28 116784]
R2 N360;Norton Security Suite;c:\program files\norton security suite\norton security suite\engine\4.3.0.5\ccsvchst.exe [2010-10-28 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-23 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20101129.001\IDSXpx86.sys [2010-10-19 341880]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20101129.048\NAVENG.SYS [2010-11-30 86064]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20101129.048\NAVEX15.SYS [2010-11-30 1371184]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-25 136176]
S3 icsak;icsak;\??\c:\program files\checkpoint\zaforcefield\ak\icsak.sys --> c:\program files\checkpoint\zaforcefield\ak\icsak.sys [?]
S3 pbfilter;pbfilter;\??\c:\program files\peerblock\pbfilter.sys --> c:\program files\peerblock\pbfilter.sys [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2010-9-24 268528]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-11-22 08:40:49 -------- d-----w- c:\program files\PokerStars.NET
2010-11-13 22:16:31 -------- d-----w- c:\program files\Absolute Poker
2010-11-13 22:16:31 -------- d-----w- c:\docume~1\owner\applic~1\Absolute Poker
2010-11-13 22:16:25 -------- d-----w- c:\program files\_uninstallation_info
2010-11-06 17:41:28 -------- d-----w- c:\docume~1\owner\applic~1\my_app_files
2010-11-06 17:41:22 -------- d-----w- c:\docume~1\owner\applic~1\BirthdayAdventurec6
2010-11-06 17:35:33 -------- d-----w- c:\program files\Nick Jr. Arcade

==================== Find3M ====================

2010-10-20 00:50:39 114688 ----a-w- c:\windows\DUMP77f0.tmp
2010-09-24 20:19:16 444656 ----a-w- c:\windows\system32\ZuneWlanCfgSvc.exe
2010-09-24 20:19:08 57072 ----a-w- c:\windows\system32\ZuneBusEnum.exe
2010-09-24 19:11:44 65024 ----a-w- c:\windows\system32\ZuneTcp2Udp.dll
2010-09-24 19:11:44 58368 ----a-w- c:\windows\system32\ZuneRegUtil.dll
2010-09-24 19:11:44 46080 ----a-w- c:\windows\system32\ZunePTDNS.dll
2010-09-24 19:11:44 365056 ----a-w- c:\windows\system32\ZuneNetProxy.dll
2010-09-24 19:11:44 130560 ----a-w- c:\windows\system32\ZuneUsbTransport.dll
2010-09-24 19:11:42 205824 ----a-w- c:\windows\system32\ZuneCoInst.dll
2010-09-24 19:11:42 203776 ----a-w- c:\windows\system32\ZuneMTPZ.dll
2010-09-24 18:31:24 1461992 ----a-w- c:\windows\system32\WdfCoInstaller01009.dll
2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl

============= FINISH: 15:35:57.49 ===============
Attached File  Attach.txt.txt   14.34KB   0 downloads

Attached Files


Edited by mike009, 04 December 2010 - 08:52 PM.


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#2 Blind Faith

Blind Faith

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Posted 11 December 2010 - 07:45 PM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log




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#3 thcbytes

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Posted 18 December 2010 - 08:19 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

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