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superantispyware doesn't finish


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#1 adamb103

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Posted 04 December 2010 - 07:09 PM

I's running Vista and have some problems. I recently downloaded superantispyware to fix them. It removed some things on quick scan, but when I run a full scan, it always stops on some ehshell.dll files. The time clock keeps running, but it isn't scanning any new files and doesn't actually finish. Any ideas?

Thanks!

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#2 trollocks

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Posted 04 December 2010 - 08:35 PM

Please download Malwarebytes from Here or Here

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    Posted Image
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the log please

#3 adamb103

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Posted 04 December 2010 - 09:02 PM

nothing doing...

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5245

Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000

12/4/2010 8:53:55 PM
mbam-log-2010-12-04 (20-53-55).txt

Scan type: Quick scan
Objects scanned: 137073
Time elapsed: 3 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 adamb103

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Posted 04 December 2010 - 09:10 PM

I've removed a few things between CCleaner, malwarebytes, and superantispyware. It seems to be working now, but I have a sneaking suspicion something is still hiding. I'll come back if it starts acting up. Still, thanks for your help!

#5 adamb103

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Posted 04 December 2010 - 09:12 PM

ha, no sooner than that, it starts freezing on me again. working in normal mode just isn't an option. have any other ideas?

#6 trollocks

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Posted 05 December 2010 - 05:27 AM

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
      If suspicious objects are found select skip
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


#7 adamb103

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Posted 05 December 2010 - 11:26 AM

It only scanned like 260 files, but nothing found. Maybe the hd is just dying...

#8 trollocks

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Posted 05 December 2010 - 12:14 PM

It seems like something stubborn or a non malware problem,you could try posting in the other part of the forum for a more in depth look,if you wish follow the steps below.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.




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