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internet doesnt connect. tells me i have access


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#1 hunkster

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Posted 04 December 2010 - 12:41 PM

my Xbox live works and the home computer im on right now works so its not the Wi-fi. i've tried connecting my laptop with CAT5 to router and ive tried direct connect with modem so i know it isn't a networking issue.

i've used 3 different browsers and noone of them work.

i've tried system restore and it had no effect.

when i try troubleshooting, i am given error code 0x80070522.

Whenever i try to open User account control or try to create another account. nothing occurs. i just can click it over and over and it sits.

i have already tried using the following to scan or clean my computer all have come up with nothing.

*AVG 2011. McAfee. Webroot internet security complete. Malwarebyte's Hitman pro. Avira. Smitfraudfix.*

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#2 Jacee

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Posted 04 December 2010 - 01:02 PM

See this for 'user accounts' http://www.sevenforums.com/tutorials/103570-user-accounts-add-remove-groups.html

You may also need to flush your DNS cache.
Right click on Command Prompt to run as Administrator, copy paste this in the command ipconfig /flushdns, then press 'enter'.

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#3 hunkster

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Posted 04 December 2010 - 01:43 PM

jacee i tried flushing my DNS.


"1. Open Local Users and Groups, and click on the Users folder in the left pane. (see screenshot below)"
this is the first step that link you sent gave me. i dont HAVE a Local Users and Groups. where do i find that?

#4 Jacee

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Posted 04 December 2010 - 07:53 PM

Another tutorial by Brink http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html

Edit .. also see this http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html

Edited by Jacee, 04 December 2010 - 07:57 PM.

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#5 Broni

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Posted 04 December 2010 - 11:59 PM

AVG 2011. McAfee. Webroot internet security complete. Malwarebyte's Hitman pro. Avira.

Are you running FOUR antivirus programs?

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#6 hunkster

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Posted 05 December 2010 - 03:45 PM

no im not running four at the same time.
i have all of those programs on my desktop at once. ran them individually.

#7 hunkster

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Posted 05 December 2010 - 03:51 PM

Jacee - that Local Users and Groups isn't available on Windows 7 Home Premium.

#8 Broni

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Posted 05 December 2010 - 04:07 PM

i have all of those programs on my desktop at once. ran them individually.

You should have only ONE AV program installed and running.
You have to uninstall all others.

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#9 hunkster

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Posted 05 December 2010 - 04:31 PM

i can remove them, but that doesnt seem to have any relationship with my problem

#10 Broni

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Posted 05 December 2010 - 04:35 PM

I'm not saying, it'll solve your issue right away, but we have to eliminate all possible culprits.
Having multiple AV installed can be causing all kind of issues.

That's my advice and the decision is yours.

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#11 hunkster

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Posted 05 December 2010 - 04:36 PM

which ones should i keep?

#12 Broni

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Posted 05 December 2010 - 04:42 PM

AVG 2011. McAfee. Webroot internet security complete. Hitman pro. Avira. Smitfraudfix

If it was me, I'd uninstall:
- AVG (nothing but problems, since ver. 8.0), using AVG Remover: http://www.avg.com/us-en/download-tools
- McAfee, using this: http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml

Then, your choice, Avra, or Webroot. Both, good programs.

I'd also uninstall Hitman Pro, which is nothing else, but a bunch of free tools put together, some of them copyrigthed though. Legality of Hitman Pro is at least questionable.

Edited by Broni, 05 December 2010 - 04:43 PM.

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#13 hunkster

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Posted 05 December 2010 - 04:46 PM

what's next?

#14 Broni

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Posted 05 December 2010 - 04:49 PM

All done?

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

============================================================================

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

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#15 hunkster

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Posted 05 December 2010 - 05:06 PM

Results of screen317's Security Check version 0.99.5
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
McAfee Security Scan Plus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 14
Out of date Java installed!
Adobe Flash Player 10.1.85.3
Adobe Reader 9.1
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.12) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

````````````````````````````````
DNS Vulnerability Check:

Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

``````````End of Log````````````




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