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Browser redirecting to reported attack pages or ads


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9 replies to this topic

#1 ClevergirlB

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Posted 04 December 2010 - 07:29 AM

Hi and thanks for reading in advance. I am far from an expert in this area so please forgive my lack of knowledge. I have only today learned of the existance of rootkits!

I have a recurring problem with being redirected to websites that firefox warns is a reported attack page or is an ad of some sort.

I had a Windows firewall and antivirus etc but this has obviously gotten around this. I downloaded and scanned with AVG 2010 and Malwarebytes but nothing has shown up recently.

I did have some malware weeks ago (Think point was one) that I removed via MBAM but I have deleted the old version hence no history. Sorry.

Also in my initial haste I tried stopzilla but found it acting a bit like malware, giving too many (false? I think) positives redirecting me, so I deleted it.

Thanks to anyone who can help.

(For some reason I am unable to insert the DDS log info into the post or attach it as the guide tells me to do. I get: Problem Loading Page, Connection was reset)

Brenda

Attached Files



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#2 Casey_boy

Casey_boy

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Posted 11 December 2010 - 05:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 ClevergirlB

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Posted 12 December 2010 - 11:01 AM

Hi Casey. Thanks for responding.
Am still unable to add the DDS log into this post via the problem laptop so have done so from another pc. I think I've done everything asked. Let me know if not. Thanks again, B

DDS (Ver_10-12-12.02) - NTFSx86
Run by Administrator at 15:13:22.83 on 12/12/2010
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.767.206 [GMT 0:00]

AV: AVG Internet Security 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Firewall *Enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgfws.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\WINDOWS\System32\mshta.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
mRun: [DadApp] c:\program files\dell\accessdirect\dadapp.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [PSDrvCheck] c:\windows\system32\PSDrvCheck.exe
mRun: [Dell AIO Printer A960] "c:\program files\dell aio printer a960\dlbfbmgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [ujwpyvvi] c:\windows\temp\qakexovbv\vfrdexhtsbl.exe
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x089d -f video -m logitech -d 11.70.1196.0
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\bbcipl~1.lnk - c:\program files\bbc iplayer desktop\BBC iPlayer Desktop.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {0713E8A2-850A-101B-AFC0-4210102A8DA7} - hxxp://download.mcafee.com/molbin/shared/COMCTL32/6,0,80,22/ComCtl32.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1184236317780
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\pq9gg95t.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: XULRunner: {C19E836B-9942-4925-8279-2B47FEBC3B6F} - c:\documents and settings\administrator\local settings\application data\{C19E836B-9942-4925-8279-2B47FEBC3B6F}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: MultirowBookmarksToolbar: {FBF6D7FB-F305-4445-BB3D-FEF66579A033} - %profile%\extensions\{FBF6D7FB-F305-4445-BB3D-FEF66579A033}

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v1.02.12); user_pref(general.useragent.extra.zencast, Creative ZENcast v2.01.01);user_pref(yahoo.homepage.dontask, true
============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 299984]
R1 hwinterface;hwinterface;c:\windows\system32\drivers\hwinterface.sys [2008-1-24 3026]
R2 avgfws;AVG Firewall;c:\program files\avg\avg10\avgfws.exe [2010-11-9 3229728]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-7 135664]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
S3 BTPCCARD;Bluetooth BCSP Transport for Pc Card;c:\windows\system32\drivers\btpcbcsp.sys [2007-7-11 232476]
S3 ntportio;ntportio;\??\c:\docume~1\admini~1\locals~1\temp\u\1198255783\ntportio.sys --> c:\docume~1\admini~1\locals~1\temp\u\1198255783\ntportio.sys [?]
S3 s115bus;Sony Ericsson Device 115 driver (WDM);c:\windows\system32\drivers\s115bus.sys [2007-4-23 83208]
S3 s115mdfl;Sony Ericsson Device 115 USB WMC Modem Filter;c:\windows\system32\drivers\s115mdfl.sys [2007-4-23 15112]
S3 s115mdm;Sony Ericsson Device 115 USB WMC Modem Driver;c:\windows\system32\drivers\s115mdm.sys [2007-4-23 108680]
S3 s115mgmt;Sony Ericsson Device 115 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s115mgmt.sys [2007-4-23 100488]
S3 s115obex;Sony Ericsson Device 115 USB WMC OBEX Interface;c:\windows\system32\drivers\s115obex.sys [2007-4-23 98568]

=============== Created Last 30 ================

2010-12-07 13:14:23 25048 ----a-w- c:\program files\mozilla firefox\components\browserdirprovider.dll
2010-12-07 13:14:23 140248 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2010-12-05 13:18:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-12-05 13:16:54 0 ----a-w- c:\windows\system32\REN49.tmp
2010-12-05 13:16:54 0 ----a-w- c:\windows\system32\REN48.tmp
2010-12-05 13:16:54 0 ----a-w- c:\windows\system32\REN47.tmp
2010-12-03 18:21:21 -------- d--h--w- c:\windows\PIF
2010-11-30 21:02:25 -------- d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2010-11-28 17:11:52 -------- d-----w- c:\docume~1\admini~1\applic~1\AVG
2010-11-28 14:53:06 -------- d--h--w- C:\$AVG
2010-11-28 13:51:10 -------- d-----w- c:\docume~1\admini~1\applic~1\AVG10
2010-11-28 13:49:42 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-11-28 13:46:50 -------- d-----w- c:\windows\system32\drivers\AVG
2010-11-28 13:46:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-11-28 13:46:08 -------- d-----w- c:\program files\AVG
2010-11-28 13:31:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-11-28 12:34:59 -------- d-----w- c:\program files\Free Window Registry Repair
2010-11-28 12:14:25 -------- d-----w- c:\docume~1\admini~1\applic~1\Uniblue
2010-11-28 12:13:21 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\PackageAware
2010-11-17 18:12:03 -------- d-----w- c:\program files\BBC iPlayer Desktop
2010-11-14 15:08:51 -------- d-----w- c:\program files\iPod
2010-11-14 15:08:25 -------- d-----w- c:\program files\iTunes
2010-11-14 14:50:46 -------- d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-12-05 13:17:54 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-11-13 09:29:56 0 ----a-w- c:\windows\Fviyanofo.bin
2010-10-19 20:51:33 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-07 12:23:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-10-07 12:23:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-09-18 11:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: SAMSUNG_HM080HC rev.AM100-16 -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-e

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x83B0D446]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x83b13504]; MOV EAX, [0x83b13580]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x83B83AB8]
3 CLASSPNP[0xF76D7FD7] -> nt!IofCallDriver[0x804E37D5] -> \Device\0000007e[0x83BCEB60]
5 ACPI[0xF762E620] -> nt!IofCallDriver[0x804E37D5] -> [0x83B29940]
\Driver\atapi[0x83AE7030] -> IRP_MJ_CREATE -> 0x83B0D446
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x137; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskSAMSUNG_HM080HC_________________________AM100-16#30534343444a5030313532353634202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x83B0D292
user != kernel MBR !!!
sectors 156301486 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

============= FINISH: 15:15:09.81 ===============

Attached Files



#4 Casey_boy

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Posted 12 December 2010 - 11:56 AM

Hi,

My name is Casey and I will be helping you with your malware problems.

As you may have noticed, I am currently in training which means that all of my responses will first be verified by a malware removal coach. As such, there may be a little delay in my responses to you. On the plus side, there will be two sets of eyes looking over your logs.

Whilst I research the problems in your logs, it is very important that you do not make any changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.

You may wish to "track this topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.

Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC.

Regards,

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#5 Casey_boy

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Posted 12 December 2010 - 04:02 PM

Hi,

Backdoor Trojan (TDL4) Warning

I hate to give you bad news but one or more of the identified infections is a backdoor trojan.

Backdoor Trojans are the most dangerous and most widespread type of Trojan. Backdoor Trojans provide the author or "master" of the Trojan with remote "administration" of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation. In addition to the backdoor Trojan that has been identified, your computer is afflicted with multiple other infections. Although we can make an attempt to clean this machine, we cannot guarantee that it will be secure afterwards. Your best and safest course of action is a reformat and reinstallation of the Windows operating system.

If you do decide to attempt cleaning rather than a reformat, do understand that although we may be able to remove all known visible malware, we cannot guarantee that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, equally we cannnot repair the damages it may possibly have caused to vital system files.

Please note that even if we should be successful in removing these infections from your system, it is quite possible that the changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall?

Should you have any questions, please feel free to ask. Please let me know what you have decided to do in your next post. If you should decide to carry on then please follow the instructions below:




Download and run ComboFix
We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are prompted to install the Recovery Console, then please do so.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: If you have trouble running ComboFix, then please rename ComboFix.exe to Caseyboy.exe and re-run.

Please let me know how your PC is running.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#6 ClevergirlB

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Posted 13 December 2010 - 07:05 AM

Thanks for your help Casey.
I think I will just bite the bullet and do a re-install.
Cards have been cancelled and passwords changed. (Glad I never used internet banking now)
Here's hoping I have not had my id stolen :(

Thanks again and good luck with your training.

B

#7 Casey_boy

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Posted 13 December 2010 - 08:47 AM

Hi ClevergirlB,

Thank you for letting us know, good move on the password change (hopefully from a clean PC) etc :thumbup2:

We do have tools which can remove the visible infection, if you'd like to give that a go first. However, I completely understand why you would rather play safe.

Let me know either way :wink:

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#8 ClevergirlB

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Posted 15 December 2010 - 03:05 PM

Hi Casey.

I would have liked to have a go at removing the infection to be honest as I am curious about these things. But I would always doubt its security, and I do a LOT of internet shopping!

Am going to look into getting better security protection against this happening again. Perhaps the free editions are not enough any more.

Thanks again for your time. This website and the volunteers like yourself are invaluable to the infected!

B

#9 Casey_boy

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Posted 15 December 2010 - 03:58 PM

No problems, thanks for letting us know.

I'll get this topic closed.

Casey

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#10 Farbar

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Posted 15 December 2010 - 04:37 PM

This thread will now be closed since the issue seems to be resolved.

If you should have a new issue, please start a new topic.




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