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Win2K3 Internet Problem - Virus or Settings?


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5 replies to this topic

#1 KCvale

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Posted 03 December 2010 - 08:19 PM

I am having a strange issue with this server.
It up and started blocking all Internet access from the OS.

It does not affect the IIS web server as my web sites run, and it does not affect Remote Desktop or FTP either.
What it does is block the use of all e-mail, and internet browsing for the logged in user of the box itself.

The firewall is off, no anti-virus (while testing), no DNS server, no router blocking (it won't work even direct connected to the modem) and no system settings were changed that I can find.

I did get an updated AVG Business anti-virus installed and it did find a proxy trojan and removed it.
I also ran the latest Spybot S&D and AdAware with nothing of note, but still no go.

This is the Hijack This log


----
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:09:19 AM, on 11/27/2010
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\serverappliance\appmgr.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\System32\dns.exe
C:\WINDOWS\system32\serverappliance\elementmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\sfmsvc.exe
C:\WINDOWS\system32\sfmprint.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\serverappliance\srvcsurg.exe
C:\WINDOWS\System32\wins.exe
C:\WINDOWS\system32\nfsclnt.exe
C:\WINDOWS\system32\nfssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Programs\TeamViewer\TeamViewer.exe
C:\WINDOWS\System32\svchost.exe
D:\Programs\AntiVirus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/hardAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vales.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HTV Agent] C:\Program Files\HTV\HTV.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [G6FTP Server Tray Monitor] "C:\Program Files\Gene6 FTP Server\G6FTPTray.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: Shortcut to TeamViewer.lnk = D:\Programs\TeamViewer\TeamViewer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O15 - ESC Trusted Zone: http://www.123loganalyzer.com
O15 - ESC Trusted Zone: http://get.adobe.com
O15 - ESC Trusted Zone: http://wwwimages.adobe.com
O15 - ESC Trusted Zone: http://www.analog.cx
O15 - ESC Trusted Zone: http://view.atdmt.com
O15 - ESC Trusted Zone: http://ftp.gene6.com
O15 - ESC Trusted Zone: http://www.godaddy.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O15 - ESC Trusted Zone: http://www.nvidia.com
O15 - ESC Trusted Zone: http://files.speedtest.ookla.com
O15 - ESC Trusted Zone: http://forum.snitz.com
O15 - ESC Trusted Zone: http://forums.snitz.com
O15 - ESC Trusted Zone: http://heanet.dl.sourceforge.net
O15 - ESC Trusted Zone: http://*.speedtest.net
O15 - ESC Trusted Zone: http://kundesenter.tafjord-kraft.no
O15 - ESC Trusted Zone: http://www.teamviewer.com
O15 - ESC Trusted Zone: http://*.vales.com
O15 - ESC Trusted Zone: http://shell.windows.com
O15 - ESC Trusted Zone: http://*.windowsupdate.com
O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1265306604031
O17 - HKLM\System\CCS\Services\Tcpip\..\{4F1673CC-4E39-49BD-8BEF-3D0A53741DA2}: NameServer = 68.105.28.12,68.105.29.12
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Gene6 FTP Server (G6FTPServer) - Gene6 - C:\Program Files\Gene6 FTP Server\G6FTPSERVER.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6224 bytes
---------

I have tried some port sniffers and whatnot but I really can't do much from here, the box is in Norway and I am Phoenix so all I have is Remote Access to get in so I have to be careful.

Any thoughts?

Edited by boopme, 03 December 2010 - 09:15 PM.


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#2 oneof4

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Posted 11 December 2010 - 01:52 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.scr
DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:


Why we request you disable CD Emulation when receiving Malware Removal Advice

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Best Regards,
oneof4.

Best Regards,
oneof4.


#3 oneof4

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Posted 15 December 2010 - 01:08 PM

Three Day Bump...

Are you still there?

Best Regards,
oneof4.


#4 KCvale

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Posted 16 December 2010 - 02:03 PM

Per my initial post my server is not here, and won't access the net via a browser from Remote Desktop, that is the problem.

I will DL the files and FTP them to the server and try to Remote Desktop run them.

#5 KCvale

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Posted 16 December 2010 - 07:10 PM

Well, that was an exercise in futility.
DDS said it doesn't support my OS, which is Win2K3 Enterprise.

I also couldn't have disabled Internet to run it because I am doing this via Remote Desktop.

That's OK and thanks anyway, I was just looking for some quick tips of where to look, not a two week wait to get programs I can't even run to wait again. My provider is just going to drop a new fresh OS on a new drive for me.
Consider this help request closed.

#6 thcbytes

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Posted 17 December 2010 - 01:38 PM

Thanks for letting us know.
Proud member - Unified Network of Instructors and Trained Eliminators
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