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rundll32.exe HELP ME PLEASE! No restore wizard!


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#1 bds0625

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Posted 03 December 2010 - 07:07 PM

Hi everyone,

First, thank you very much for your time! I am going crazy... I have spent hours upon hours searching the net and cannot find a solution!

1. I think I may have deleted my rundll32.exe, however I'm not quite sure how it happened. There is no rundll32.exe on my computer, when I search for it ( can see hidden files) nothing comes up. It is not in my "cache". However, when I go into C hard drive windows folder and search rundll32 it is there......... meaning it is not deleted and must be faulty? Whenever I try to run or open certain things I get the rundll32.exe error. ALso, upon bootup before the password screen there is an error message that has something to do with acer ( I need to write down what it says and I will post that up )

2. I have tried downloading a couple things that claim to fix rundll32 however I cannot open them/unzip them

3. I have ran malware bytes and my norton and they say my PC is clean- so I do not believe a virus is causing.

4. I ran the scf/scannow feature and the message that I got back was some files were fixed and others were not repairable. I was following directions from a forum and managed to save what I believe is the not repairable items. I have copy/pasted below. If you want me to send you the file, tell me how to do it.. I tried to attach but it isn't showing in the post.

2010-12-03 08:35:39, Info CSI 00000166 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-12-03 08:35:43, Info CSI 00000168 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-12-03 08:50:34, Info CSI 000002d7 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-12-03 08:50:36, Info CSI 000002db [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-12-03 08:50:37, Info CSI 000002ea [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-12-03 08:50:38, Info CSI 000002ee [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch




5. I tried doing system restore, however it tells me that the restore wizard is access denied. In safe mode that restore folder just doesn't open or respond when I click on it.

I do not have the vista cd.

I have gateway computer, vista home premium, 64 bit

thank you again for your time, and I hope someone has a solution!!!!!!!!!!!!!!!!

Edited by bds0625, 03 December 2010 - 07:32 PM.


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#2 Broni

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Posted 03 December 2010 - 10:03 PM

There is no rundll32.exe on my computer, when I search for it

Windows search is a piece of garbage, that's why.
As long, as you see the file in system32 folder, you should be fine, but we'll check in a moment.

Those errors from "sfc" scan are not that important since all of them concern Microsoft-Windows-Sidebar. You can live without it.

Whenever I try to run or open certain things I get the rundll32.exe error

What things and what is the exact error?

I need to write down what it says and I will post that up

Please, do.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :filefind
    rundll32.exe
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 bds0625

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Posted 04 December 2010 - 04:07 PM

HI, thanks for your reply! I'm trying to be as concise as possible.

These are the errors:
1. When I try to open some things on my computer ( control panel )
C://windows/system32/rundll32.3xe Windows cannot access this, Need permission

2. When I try to open programs or unzip files
Registry error. Not all the data has been successfully written to the registry. Some keys open by system or other processes

3. When I start/reboot my computer after entering my password the screen goes blank and this error pops up
C:\Acer\preload\command\alaunchx\alaunchx.exe Windows cannot access specified device path or file. You may not have appropriate permission to access
But then the computer turns on and runs fairly normally.

#4 bds0625

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Posted 04 December 2010 - 04:10 PM

.

Edited by bds0625, 04 December 2010 - 05:51 PM.


#5 Broni

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Posted 04 December 2010 - 05:45 PM

Your files are just fine.
What you have is a permission issues.

It can be caused by couple of culprits, like corrupted profile, or some infection.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#6 bds0625

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Posted 04 December 2010 - 05:51 PM

SystemLook 04.09.10 by jpshortstuff
Log created at 16:08 on 04/12/2010 by Omax
Administrator - Elevation successful

========== filefind ==========

Searching for "rundll32.exe"
C:\Windows\System32\rundll32.exe --a---- 46592 bytes [09:33 02/11/2006] [11:16 02/11/2006] 10446646D128E580C46615338E74E672
C:\Windows\SysWOW64\rundll32.exe --a---- 44544 bytes [12:20 02/11/2006] [09:45 02/11/2006] 4B555106290BD117334E9A08761C035A
C:\Windows\winsxs\amd64_microsoft-windows-rundll32_31bf3856ad364e35_6.0.6000.16386_none_31ed2b17665cf346\rundll32.exe --a---- 46592 bytes [09:33 02/11/2006] [11:16 02/11/2006] 10446646D128E580C46615338E74E672
C:\Windows\winsxs\x86_microsoft-windows-rundll32_31bf3856ad364e35_6.0.6000.16386_none_d5ce8f93adff8210\rundll32.exe --a---- 44544 bytes [12:20 02/11/2006] [09:45 02/11/2006] 4B555106290BD117334E9A08761C035A

-= EOF =-

#7 bds0625

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Posted 04 December 2010 - 05:52 PM

Thanks a lot for your help. I will do that.
Sorry about the repost of that scan you had me do, my internet blipped and I hit the back button and deleted it on accident.

#8 Broni

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Posted 04 December 2010 - 06:09 PM

Not a problem :)

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