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Windows Explorer is not closing


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#1 m_mckulsky

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Posted 03 December 2010 - 10:14 AM

Hello -
Last Tuesday, I got a "Windows Security" virus and I thought I removed it by using the steps from bleepingcomputer.com. The real issue began on Monday, when I received a "Generic Host Win32" error. I am not sure if the two are related. After this, my computer starting behaving very strangely. I sometimes have trouble opening new internet explorer windows and when I finally do get one open, it can sometimes refuse to close. Yesterday, I received a blue screen error and the message that "your computer has recovered from a serious error".

The only changes I made to my computer after eliminating the virus was downloading the 2011 update for AVG Free Antivirus program. Since, I have tried to restore my computer to an earlier time and I have run scans with "Malware Bytes" a number of times. The first time, the program found about 137 issues that I promptly cleaned off my system. Since, I have run the program a few times, but no issues were returned. Is there something I need to do to Malware Bytes to detect whatever is messing with my computer? I thought restoring and running the scans fixed the error, but later that day I received another Win32 error. The strange thing is, my computer seems to behaving normally today. I am wondering if anyone can offer some advice as to what to do next here.

Thank you in advance for your assistance.

Mike

Edited by Andrew, 03 December 2010 - 12:48 PM.
Mod Edit: Merged duplicate topics. - AA


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#2 m_mckulsky

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Posted 03 December 2010 - 10:24 AM

I mentioned that the error has not popped up today; but I just got another one!
Screen shots of the error are attached.
Again, thanks for your help.

Mike

Attached Files



#3 dc3

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Posted 03 December 2010 - 10:32 AM

Try http://www.microsoft.com/downloads/en/details.aspx?FamilyId=A87B44B9-7A6A-49B6-BD89-AFAD4E049C48&displaylang=en'>this hotfix by Microsoft.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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