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Laptop Freezing Possible Trojan/Virus


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3 replies to this topic

#1 chrisb08

chrisb08

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  • 5 posts
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  • Local time:02:41 AM

Posted 03 December 2010 - 06:12 AM

Something in my start-up is making my laptop freeze up & completely unusable. Windows work in safe mode but not when you run it normally.


DDS (Ver_10-11-27.01) - NTFSx86 NETWORK
Run by CB at 23:50:57.70 on Thu 12/02/2010
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.3062.2221 [GMT -6:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\CB\Desktop\dds.com
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2737658
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyServer = http=127.0.0.1:6092
uInternet Settings,ProxyOverride = <local>;*.local
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\1.bin\MWSSRCAS.DLL
uURLSearchHooks: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - c:\program files\freeonlineradioplayerrecorder\tbFree.dll
mURLSearchHooks: H - No File
mURLSearchHooks: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - c:\program files\freeonlineradioplayerrecorder\tbFree.dll
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\1.bin\MWSSRCAS.DLL
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\1.bin\MWSBAR.DLL
BHO: Updater For ooVoo Toolbar: {442ae524-eba5-4b17-82f3-888d68bc999a} - c:\program files\oovootb\auxi\oovooAu.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - No File
BHO: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - c:\program files\freeonlineradioplayerrecorder\tbFree.dll
BHO: HP Print Clips: {ffffffff-ff12-44c5-91ec-068e3aa1b2d7} - c:\program files\hp\smart web printing\hpswp_framework.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: AIM Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\1.bin\MWSBAR.DLL
TB: ooVoo Toolbar: {a1fb2f9a-d35e-11dd-8935-e46a56d89593} - c:\program files\oovootb\oovoodx.dll
TB: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - c:\program files\freeonlineradioplayerrecorder\tbFree.dll
uRun: [Aim6]
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [oovoo.exe] c:\program files\oovoo\oovoo.exe /minimized
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRun: [Google Update] "c:\users\cb\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ie4utray] rundll32 "c:\users\cb\appdata\local\temp\cmstexec.dll",DllGetVersion
uRun: [wnbyrrkd] c:\users\cb\appdata\local\igqrqtuka\rnujunyshdw.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" update "software\cyberlink\youcam\1.0"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [ANIWZCS2Service] c:\program files\ani\aniwzcs2 service\WZCSLDR2.exe
mRun: [D-Link D-Link Xtreme N Dual Band DWA-160 ] c:\program files\d-link\dwa-160\AirNCFG.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [MSConfig] "c:\windows\system32\msconfig.exe" /auto
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\users\cb\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\cb\appdata\roaming\micros~1\windows\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vongot~1.lnk - c:\windows\installer\{8c3ae2d1-854d-4650-a73d-c7cc7ee36b80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpro620.lnk - c:\windows\VPro620.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?s=100000341&p=GRman000&si=&a=97bGq0pF2kCplHuFWVJRqg&n=2010032512
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {C0B8E968-6A2B-4825-8029-A92874CA6BD5} - hxxp://mobilevisionplayer.com/mvp/player_3.2/player_ocx.jpeg
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgwlntf - avgwlntf.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&v=19&q=
FF - prefs.js: browser.search.selectedEngine - Fast Browser Search
FF - prefs.js: browser.search.selectedengine - Fast Browser Search
FF - prefs.js: browser.startup.homepage - hxxp://search.conduit.com/?ctid=CT2737658&SearchSource=13
FF - prefs.js: keyword.URL - hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=19&tid={463901E6-9AA7-C138-202C-ED14872796D8}&q=
FF - component: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency.dll
FF - component: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency3.5.dll
FF - component: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{99e00a4c-d35e-11dd-ba95-9b6a56d89593}\components\dtTransparency3.6.dll
FF - component: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{f999a48b-1950-4d81-9971-79018f807b4b}\components\FFExternalAlert.dll
FF - component: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{f999a48b-1950-4d81-9971-79018f807b4b}\components\RadioWMPCore.dll
FF - plugin: c:\program files\mywebsearch\bar\1.bin\NPMYWEBS.DLL
FF - plugin: c:\program files\opera\program\plugins\npdivx32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\cb\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\ustreampublisher@ustream.tv\platform\winnt_x86-msvc\plugins\npustreampublisher.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Extension: ThumbStrips: ilab@intuit - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\ilab@intuit
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Extension: My Web Tattoo (Fast Browser Search): {C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB} - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}
FF - Extension: Ustream Publisher: ustreampublisher@ustream.tv - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\ustreampublisher@ustream.tv
FF - Extension: ooVoo Toolbar: {99E00A4C-D35E-11DD-BA95-9B6A56D89593} - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{99E00A4C-D35E-11DD-BA95-9B6A56D89593}
FF - Extension: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - c:\users\cb\appdata\roaming\mozilla\firefox\profiles\bmixteha.default\extensions\{f999a48b-1950-4d81-9971-79018f807b4b}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: My Web Search: m3ffxtbr@mywebsearch.com - c:\program files\mywebsearch\bar\1.bin
FF - Extension: XULRunner: {ECAB306A-327A-471F-A75F-E51A082B56C3} - c:\users\cb\appdata\local\{ECAB306A-327A-471F-A75F-E51A082B56C3}

============= SERVICES / DRIVERS ===============

R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2008-4-16 10760]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
S1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2008-4-16 26952]
S2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2008-4-16 418816]
S2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2008-4-16 49664]
S2 AvgCoreSvc;AVG7 Resident Shield Service;c:\progra~1\grisoft\avg7\avgrssvc.exe [2008-4-16 192512]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [2010-3-25 28762]
S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2009-2-26 599040]
S3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2010-8-2 9472]
S3 rcmirror;rcmirror;c:\windows\system32\drivers\rcmirror.sys [2007-12-14 5120]
S3 SPC620;Philips SPC620NC PC Camera;c:\windows\system32\drivers\SPC620.sys [2009-2-28 484352]
S3 SPC620m;Philips SPC620NC PC Cameram;c:\windows\system32\drivers\SPC620m.sys [2009-2-28 7680]

=============== File Associations ===============

.scr=AutoCADScriptFile

=============== Created Last 30 ================

2010-12-02 22:56:52 256 ----a-w- c:\windows\system32\pool.bin
2010-11-27 03:23:36 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{f94e0f1a-2ef4-4835-81fd-39cfa139d933}\mpengine.dll

==================== Find3M ====================

2010-10-19 16:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-08 16:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 16:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 23:52:20.20 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Local time:03:41 AM

Posted 10 December 2010 - 11:38 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 December 2010 - 11:11 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:03:41 AM

Posted 16 December 2010 - 11:19 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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