Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

mshta.exe appears multiple times in taskmanager


  • This topic is locked This topic is locked
4 replies to this topic

#1 jlwhelan

jlwhelan

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:33 PM

Posted 03 December 2010 - 01:27 AM

Hello, I'm over my head on this one! I throw myself at the mercy of the very knowledgable people here at bleepingcomputer.com. I'm having the same problems that I see a lot of other people having. My computer was infected with a malicious program that kept redirecting my browser after a google search. Microsoft Security Essentials and Malwarebytes would not detect any threats. Neither program along with Windows updates would connect to their update servers. I finally got the redirects to quit and the updates to work after running a few different malware and antivirus programs. It appears Kaspersky Antivirus 2011 was responsible for getting my redirects to stop and my updates to resume. BUT! My system is still very slow! My Google Chrome browser and my printer quit working and I'm getting a new mshta.exe entry in the taskmanager every 20 minutes or so. I've ran the defogger tool, the dds tool and tried to run the gmer tool but it freezes my system.



DDS (Ver_10-11-27.01) - NTFSx86
Run by Lisa Whelan at 12:03:04.32 on Fri 12/03/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.759.455 [GMT -6:00]

AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Anti-Virus *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\alg.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\mshta.exe
C:\WINDOWS\System32\mshta.exe
C:\Documents and Settings\Lisa Whelan\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
uWindows: load=?
???????
uWindows: Run=?
???????
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2011\ievkbd.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky anti-virus 2011\klwtbbho.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [MPTBox] c:\program files\canon\multipass4\MPTBox.exe
mRun: [monitr32] c:\program files\canon\multipass4\monitr32.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2011\avp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\lisawh~1\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky anti-virus 2011\klwtbbho.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky anti-virus 2011\klwtbbho.dll
DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://support.gateway.com/support/profiler/PCPitStop.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1258641498250
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxsrvc.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R0 KL1;kl1;c:\windows\system32\drivers\kl1.sys [2010-6-9 132184]
R1 giwtcmy32;giwtcmy32;c:\windows\system32\drivers\giwtcmy32.sys [2003-3-31 307680]
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2010-6-9 11352]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2010-11-30 475736]
R2 AVP;Kaspersky Anti-Virus Service;c:\program files\kaspersky lab\kaspersky anti-virus 2011\avp.exe [2010-7-1 352976]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2010-5-7 32856]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-11-2 19472]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-7 135664]

=============== Created Last 30 ================

2010-12-01 07:18:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2010-12-01 07:18:50 -------- d-----w- c:\docume~1\lisawh~1\locals~1\applic~1\NPE
2010-12-01 03:52:05 -------- d-----w- c:\program files\CCleaner
2010-11-30 23:57:55 97545 ----a-w- c:\windows\system32\drivers\klick.dat
2010-11-30 23:57:55 115465 ----a-w- c:\windows\system32\drivers\klin.dat
2010-11-30 23:54:46 -------- d-----w- c:\program files\Kaspersky Lab
2010-11-30 23:54:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2010-11-30 23:31:26 -------- d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2010-11-30 08:23:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-11-30 07:21:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-11-06 17:37:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-10-19 16:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl

============= FINISH: 12:05:12.46 ===============

I edited the original post to include a current dds log along with a current attach.txt zip file. My system freezes after a minute or so of running the gmer tool so I'm unable to post a gmer report.

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 05 December 2010 - 04:43 PM.


BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:33 PM

Posted 10 December 2010 - 03:50 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:33 PM

Posted 13 December 2010 - 06:01 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 jlwhelan

jlwhelan
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:03:33 PM

Posted 13 December 2010 - 05:05 PM

Thank you for taking the time to respond. Since I use this computer for online banking and credit card transactions I decided to perform a complete format and recovery. Bleeping Computer.com is a great resource for those of us seeking help. Thanks again!

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:33 PM

Posted 13 December 2010 - 06:28 PM

Thank you for letting me know



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users