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Unable to start Window XP, even in Safe Mode


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#1 REIDS

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Posted 02 December 2010 - 06:42 PM

I have gone through multiple conversations about my computer software and have determined that my computer is not getting past the startup option (i.e. safe mode, safe mode with networking, etc.), even though the OS doesn't seem to have any virus problems. Please see the original symptoms prior to the computer ending up at this point at the forum topic below:
http://www.bleepingcomputer.com/forums/topic357637.html/page__pid__2040588__st__45#entry2040588

Is this a hard drive malfuntion/corruption issue?

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#2 the_patriot11

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Posted 02 December 2010 - 07:56 PM

You can run the hard drive diagnostic tool from seagate (thats the type of drive you have) to find out. Click here and follow the instructions and run that diagnostic tool-it should tell you if your hard drive has failed or if its something else.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

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#3 REIDS

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Posted 03 December 2010 - 03:01 AM

I actually have two Western Digital hard drives setup in a RAID configuration. I downloaded the Seagate utility and both of the hard disks passed the test without any bad sectors (I used the long test on both drives). What is the next step to check on my hardware?

#4 REIDS

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Posted 06 December 2010 - 09:45 PM

Is anyone still reading this post? I need to get this thing figured out as soon as possible.

#5 the_patriot11

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Posted 06 December 2010 - 10:03 PM

Try booting up off the windows disc, go to repair your computer, choose your operating system, choose startup repair and it hsould open the command prompt, and type in bootrec /fixmbr and see if it is a problem with your boot loader, if so that will fix it. (in theory)

Edited by the_patriot09, 06 December 2010 - 10:10 PM.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 AustrAlien

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Posted 07 December 2010 - 12:39 AM

I have just had a quick read of your previous topic: Interesting! I may be able to offer some assistance.

Sorry that you have remained neglected for awhile, here. Give me a little time to get a better grip on what has been going on, and I will get back to you within 24 hours.

Thank you for your patience.

Edit: In the meantime, would you please look at both of your HDDs, and record brand and model ... and post it here.

From the Speccy text file:

Hard Drives
733GB Seagate ST3750640AS (SATA) 41 °C
488GB Volume0 (Unknown)


Edited by AustrAlien, 07 December 2010 - 01:11 AM.

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#7 AustrAlien

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Posted 07 December 2010 - 01:19 AM

Edit: In the meantime, would you please look at both of your HDDs, and record brand and model ... and post it here.

From the Speccy text file:

Hard Drives
733GB Seagate ST3750640AS (SATA) 41 C
488GB Volume0 (Unknown)

I see that you are active on the forum, so I'll make this post to make you aware of my edit in my previous post.

Thank you.
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#8 REIDS

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Posted 07 December 2010 - 02:21 AM

I built my computer in 2006 from parts (all new parts in 2006). So I have a list of everything that is in my computer if you need to know something. The hard drives are the following: Western Digital Caviar SE16 WD2500KS 250 GB Serial ATA II 7200rpm Hard Drives with 16MB Buffer.

#9 AustrAlien

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Posted 07 December 2010 - 02:29 AM

I have a list of everything that is in my computer if you need to know something. The hard drives are the following: Western Digital Caviar SE16 WD2500KS 250 GB Serial ATA II 7200rpm Hard Drives with 16MB Buffer.

No, I need you to actually look at the HDDs themselves, to get the information.
They were not made by Western Digital (at least one of them is a Seagate), nor are they 250 GB in size (the Seagate is 750 GB in size).
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#10 REIDS

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Posted 07 December 2010 - 02:31 AM

I have 3 hard drives. 2 of them are the 250GB drives that are setup in a RAID configuration to equal approx 500GB, the 3rd hard disk is the 750GB Seagate.

#11 REIDS

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Posted 07 December 2010 - 02:39 AM

I am at the command prompt right now and typed in "bootrec /fixmbr" but the command is not recognized. There is an option out of the list of available options called "fixmbr", when I type this the following message comes up:

This computer appears to have a non-standard or invalid master boot record. FIXMBR may damage your partition tables if you proceed. This could cause all the partitions on the current hard disk to become inaccessible. If you are note having problems accessing your drive, do not continue. Are you sure you want to write a new MBR?

I currently have my (2) 250 GB hard disks setup in a RAID configuration with (2) separate partitions setup on them. The 1st partition is approx 75GB (which has the OS installed on it) and the 2nd partition makes up the remaining portion of the memory for the combined hard drives (approx 425GB). Do I want to continue with this command? Will this command erase my partitions?

#12 AustrAlien

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Posted 07 December 2010 - 03:06 AM

Do I want to continue with this command?

Without being fully aware of the implications in your particular circumstance, I would caution against continuing.

Thanks for clarifying the HDD details.

Edited by AustrAlien, 07 December 2010 - 03:20 AM.

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#13 AustrAlien

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Posted 07 December 2010 - 03:29 AM

I have a list of everything that is in my computer if you need to know something.

That sounds really handy: Please post the full list with all the detail that you have.

Thank you.

Edit: I would also like to know how you have RAID configured ... mirror? stripe? or .... ?

Edit2: I apologise in advance for asking a question, the answer to which you have already provided somewhere, and I have seemed to overlook it.

Edited by AustrAlien, 07 December 2010 - 03:34 AM.

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#14 REIDS

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Posted 07 December 2010 - 10:19 AM

I am not completely sure about the terminology, but the RAID setup is not used as a mirror (which would only allow a total of 250GB between the two drives). The way it is setup is that both hard drives have half of the complete information saved onto each drive (for faster write speed only half of each file is saved on each hard drive, which allows the combined total space of both drives to be the total space available = approx 500 GB).

#15 the_patriot11

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Posted 07 December 2010 - 11:46 AM

It is Raid 0. Ya, you probably shouldnt run the fxmbr to many variables at this point. I would follow Austras advice, and what brands were the hard drives? running a seagate hard drive diagnostic won't work if its on Western digital drives.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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