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Windows XP Desktop Becomes Unresponsive


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6 replies to this topic

#1 Chawz

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Posted 01 December 2010 - 08:49 PM

Hello, Before I start I am running Windows XP Pro edition with Service Pack 3

Ok here we go, yesterday upon turning on my computer, within 20-30 minutes I would get a strange BSOD with only one line;

"Stop: c00007d7 Unknown Hard Error"
This could also have different 3 digit numbers at the end such as c0000619 or c0000aaa, it was different every time.

I created a thread at the pchelpforum.com and it was suggested to run CHKDSK in its full version, the one that starts upon rebooting the computer. I did this and it took a full 12+ hours to complete.

This fixed the bluescreens which I do not get anymore *fingers crossed*
BUT now every 10-30 minutes in to doing things from the desktop different things will become unresponsive/ not work at all;

All of the Shortcuts will stop working, will not open no matter how many times you click them/ select running as admin, ect.
The only one that opens is My Computer but this becomes unresponsive a few seconds into being opened.

The Taskbar will stop working, the only way to navigate through opened programs is to Alt-Tab. So no Start- run ect

Ctrl-Alt-Del does not work/ open up.

The only way to overcome these issues is by a reboot but that only last for around 30mins.

Other things- Occasionally my XP style windows, buttons, and taskbar will change to the Windows Classic style and quickly back to XP.

Shortly after startup I get a box with an error which reads;

"Generic Host Process for win32 services encountered a problem and needs to close."

So far as well I have tried the fixes offered by a Doug Knox called the Windows XP File Association fixes located here- http://www.dougknox.com/xp/file_assoc.htm but so far the 2 I have done (LNK File Association Fix, Folder Association Fix) have not seemed to change anything.

I strongly do not thing I have a virus, I ran several virus scans yesterday,nothing showed up, someone suggested that I right click my main drive and do a scan from there directly which I am now.

I would appreciate any help that can be offered with this annoying problem. Thank you

Edited by Chawz, 01 December 2010 - 08:53 PM.


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#2 Baltboy

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Posted 01 December 2010 - 09:53 PM

Download and run bluescreen viewer for here: Bluescreenviewer

Run and post the log here.
Get your facts first, then you can distort them as you please.
Mark Twain

#3 Chawz

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Posted 01 December 2010 - 10:26 PM

But im not having Bluescreens anymore, or would this thing still be pertinent to the situation?

Edited by Chawz, 01 December 2010 - 10:27 PM.


#4 Broni

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Posted 01 December 2010 - 11:19 PM

"Generic Host Process for win32 services encountered a problem and needs to close."


With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#5 Chawz

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Posted 02 December 2010 - 12:20 AM

I am attempting to post in the forums you directed me to, but every time I try to create a new thread with my DDS log it gives me a page that says

"Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again."

#6 Broni

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Posted 02 December 2010 - 12:35 AM

I am attempting to post in the forums you directed me to, but every time I try to create a new thread with my DDS log it gives me a page that says

That is probably caused by an infection.
Create new topic there and state the issue.
They'll help you out.

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#7 hamluis

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Posted 02 December 2010 - 10:53 AM

I have moved your log data to the appropriate forum, where you have opened a new topic.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis

Edited by hamluis, 02 December 2010 - 10:53 AM.





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