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missing dll file


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#1 Donna W

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Posted 01 December 2010 - 07:33 PM

Some how the (2,o.mbam.dll)is missi ng in my download and I cannot use the malwarebytes' anti-malware. How do I fix this problem.

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 02 December 2010 - 07:37 AM

If you're having issues or errors, uninstall/reinstall Malwarebytes' Anti-Malware as follows:

For Windows XP:
  • First uninstall Malwarebytes' Anti-Malware using Add/Remove Programs in the Control Panel.
  • Restart the computer.
  • Download the mbam-clean.exe (MBAM Cleanup Utility) and save it to your Desktop.
  • Double-click on mbamclean.exe to start the utility.
  • When the cleanup routine has finished, it will ask to reboot your computer. Please allow the reboot.
  • After the computer restarts, download and install the latest version of Malwarebytes' Anti-Malware (v1.50) from here.
For Windows Vista and Windows 7:
  • First uninstall Malwarebytes' Anti-Malware using Programs and Features in Control Panel.
  • Restart the computer.
  • Download the mbam-clean.exe (MBAM Cleanup Utility) and save it to your Desktop.
  • Right-click on mbamclean.exe and select Run As Administrator to start the utility.
  • When the cleanup routine has finished, it will ask to reboot your computer. Please allow the reboot.
  • After the computer restarts, download and install the latest version of Malwarebytes' Anti-Malware (v1.50) from here.
-- If using the Pro version, you will need to reactivate the program using the license key you were sent by email. If using the free version, then just ignore that part.
-- Launch the program and set the Protection and Registration. Then go to the UPDATE tab and check for updates if not done during installation.
-- Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.

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