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Infected - AntiVirus 2010


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#1 Mike In NYC

Mike In NYC

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Posted 01 December 2010 - 02:53 PM

Hi,

I'm reaching out after my own troubleshooting proved ineffective. Any opportunity to help would be greatly appreciated.

Problem: AntiVirus 2010 is installed and will not go away

Steps undertaken:
- Ran spy-bot; scan ended seconds after it began
- Download/run Malwarebytes; scan ended seconds after it began
- Download/run HijackThis.exe; scan ended seconds after it began
- Followed Bleepin's "Remove Antivirus 2010 guide" in Safe Mode.

Unfortunately, nothing seems to work.

Please help if possible.

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#2 Mike In NYC

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Posted 01 December 2010 - 02:54 PM

Additional system info:
Windows Vista Home; SP 2




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