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Rootkit has me?


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3 replies to this topic

#1 Bondoman

Bondoman

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  • 2 posts
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  • Local time:06:53 AM

Posted 30 November 2010 - 11:15 PM

Hi!

My computer is acting up big time. I just got back from a weekend vacation and it was working fine when I left. I shut down and unplugged it all before I left. I got back and it didn't want to even boot up. Sometimes it will boot, sometimes it hangs, sometimes it restarts itself, sometimes it boots and last for about 5 minutes before it restarts itself. Chkdsk has run normally with no errors and it has also given me about 20 errors back. My regular anti spyware does not pick anything up and I scan frequently. It's been two months since I downloaded anything at all.


DDS (Ver_10-11-27.01) - NTFSx86
Run by new user at 16:49:29.87 on Tue 11/30/2010
Internet Explorer: 8.0.6001.18882 BrowserJavaVersion: 1.6.0_21
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.2046.1450 [GMT -5:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Freecorder\FLVSrvc.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\ehome\ehsched.exe
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Windows\ehome\ehRecvr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\new user\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearchURL,(Default) = hxxp://search.daum.net/search?nil_profile=ie&ref_code=ms&q=%s
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SmartRAM] "c:\program files\iobit\advanced systemcare 3\Sup_SmartRAM.exe" /m
uRun: [ChronosXP] "c:\program files\chronosxp\ChronosXP.exe"
mRun: [USB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
mRun: [USBToolTip] "c:\program files\pinnacle\shared files\\programs\usbtip\USBTip.exe"
mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [ATICustomerCare] "c:\program files\ati\aticustomercare\ATICustomerCare.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mPolicies-system: EnableLUA = 0 (0x0)
DPF: {6824D897-F7E1-4E41-B84B-B1D3FA4BF1BD} - hxxp://utilities.pcpitstop.com/Exterminate2/pcpitstopAntiVirus.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
TCP: {95A1656F-4D90-446B-9EDD-3975CB13E25F} = 66.174.95.44 69.78.96.14
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\users\newuse~1\appdata\roaming\mozilla\firefox\profiles\hfm09fdr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2490455&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Evolliance Customized Web Search
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\users\new user\appdata\roaming\mozilla\firefox\profiles\hfm09fdr.default\extensions\{1392b8d2-5c05-419f-a8f6-b9f15a596612}\components\FFExternalAlert.dll
FF - component: c:\users\new user\appdata\roaming\mozilla\firefox\profiles\hfm09fdr.default\extensions\{1392b8d2-5c05-419f-a8f6-b9f15a596612}\components\RadioWMPCore.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\users\newuse~1\appdata\roaming\mozilla\firefox\profiles\hfm09fdr.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Extension: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\users\newuse~1\appdata\roaming\mozilla\firefox\profiles\hfm09fdr.default\extensions\{1392b8d2-5c05-419f-a8f6-b9f15a596612}

============= SERVICES / DRIVERS ===============

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-28 55024]
R2 {1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC};Power Control [2010/09/10 08:49:14];c:\program files\cyberlink\powerdvd10\navfilter\000.fcl [2010-3-13 87536]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-8-25 176128]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atikmdag.sys [2010-8-25 6380032]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-8-25 221696]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdLH3.sys [2010-7-15 99344]
R3 AVer88xHD;AVerMedia 23888 AvStream Video Capture;c:\windows\system32\drivers\AVer88xHD.sys [2007-5-21 401408]
R3 camfilt2;camfilt2;c:\windows\system32\drivers\camfilt2.sys [2008-12-24 94720]
R3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2009-6-3 174720]
R3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2009-5-25 32408]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2010-11-16 267568]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]
S3 PinnacleMarvinAVS;Pinnacle AVStream Service for MovieBox Deluxe, 500-USB and 700-USB;c:\windows\system32\drivers\MarvinAVS.sys [2007-5-9 434176]
S3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v2.sys [2007-12-26 288768]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]

=============== Created Last 30 ================

2010-11-30 19:52:52 -------- d-----w- c:\program files\Seagate
2010-11-30 19:46:38 -------- d-----w- c:\users\newuse~1\appdata\local\FixItCenter
2010-11-30 19:44:04 -------- d-----w- c:\windows\MATS
2010-11-30 19:44:03 -------- d-----w- c:\program files\Microsoft Fix it Center
2010-11-30 19:34:21 -------- d-----w- c:\progra~2\PCPitstop
2010-11-30 19:33:53 -------- d-----w- c:\program files\PCPitstop
2010-11-30 19:14:34 -------- d-----w- c:\program files\Microsoft ATS
2010-11-29 03:05:59 -------- d-sh--w- C:\found.000

==================== Find3M ====================

2010-11-16 06:10:14 65328 ----a-w- c:\windows\apppatch\matsshim.dll
2010-10-23 01:14:58 1409 ----a-w- c:\windows\QTFont.for
2010-09-29 17:19:42 319456 ----a-w- c:\windows\DIFxAPI.dll
2010-09-29 17:17:40 60416 ----a-w- c:\windows\ALCFDRTM.VER
2010-09-29 16:56:50 60416 ----a-w- c:\windows\ALCFDRTM.EXE
2010-09-26 11:37:49 3 ----a-w- c:\windows\treeskp.sys
2010-09-26 11:37:49 3 ----a-w- c:\windows\sbacknt.bin
2010-09-26 08:19:33 0 ----a-w- c:\windows\ativpsrm.bin
2010-09-22 07:29:16 320000 ----a-w- c:\windows\system32\CF32280.exe
2010-09-10 13:46:58 29480 ----a-w- c:\windows\system32\msxml3a.dll
2010-09-10 13:46:57 505128 ----a-w- c:\windows\system32\msvcp71.dll
2010-09-10 13:46:57 353576 ----a-w- c:\windows\system32\msvcr71.dll
2010-09-08 15:20:19 14 ----a-w- c:\windows\system32\SysInfo.dll
2002-07-26 22:02:06 153088 ----a-w- c:\program files\UNWISE.EXE

============= FINISH: 16:49:53.29 ===============




GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-11-30 22:23:08
Windows 6.0.6000 Harddisk0\DR0 -> \Device\0000005d WDC_WD50 rev.12.0
Running: gmer.exe; Driver: C:\Users\NEWUSE~1\AppData\Local\Temp\pxrdipow.sys


---- Kernel code sections - GMER 1.0.15 ----

.text C:\Windows\system32\DRIVERS\atikmdag.sys section is writeable [0x8ED9D000, 0x341E0C, 0xE8000020]

---- Devices - GMER 1.0.15 ----

Device \Driver\{1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC} \Device\PCL{1BA31E5A-C098-42d8-8F88-3C9F78A2FDDC} 9D40F0D2
Device \Driver\Parvdm \Device\ParallelVdm0 890561EE
Device \Driver\secdrv \Device\Secdrv 8B25E328
Device \Driver\secdrv \Device\AscKmd 8B25E328
Device \FileSystem\cdfs \Cdfs A98BF067

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0xE2 0x63 0x26 0xF1 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x6A 0x9C 0xD6 0x61 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0xFF 0x7C 0x85 0xE0 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x86 0x8C 0x21 0x01 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xE9 0x02 0x6C 0xFA ...
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0x50 0x93 0xE5 0xAB ...
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0x31 0x77 0xE1 0xBA ...
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x83 0x6C 0x56 0x8B ...
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0x51 0xFA 0x6E 0x91 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0x3D 0xCE 0xEA 0x26 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0xE3 0x0E 0x66 0xD5 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\Windows\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0xFA 0xEA 0x66 0x7F ...

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 oneof4

oneof4

  • Malware Response Team
  • 3,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Collective
  • Local time:06:53 AM

Posted 07 December 2010 - 10:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
DDS.scr
DDS.pif
Double click on the DDS icon, allow it to run.
A small box will open, with an explaination about the tool. No input is needed, the scan is running.
Notepad will open with the results.
Follow the instructions that pop up for posting the results.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:


Why we request you disable CD Emulation when receiving Malware Removal Advice

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Best Regards,
oneof4.

Best Regards,
oneof4.


#3 Bondoman

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Posted 09 December 2010 - 07:45 AM

Sorry, it's been a few days since I could check.

The problem isn't resolved, but I'm beyond any help from you guys, it must have been the HD because it went out totally on me and I reformatted and reinstalled and I still get the BSOD even after an aggressive format. Thank you for replying though! I put a new HD on the list I sent to santa.. =D

#4 thcbytes

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Posted 09 December 2010 - 10:47 AM

Thanks for letting us know.
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/




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