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Realtek HD Audio Manager - No sound


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#1 lampet

lampet

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Posted 30 November 2010 - 01:47 PM

I have a PC with a Gigabyte G31M-ES2C motherboard running Windows 7 Home Premium 32 bit with the Realtek HD Audio Codec ALC883. I normally have stereo speakers plugged into the rear (green) jack and they have been working fine up until today...

For first time today I tried to use the front audio out (green) jack (I bought a headphone/mic headset). Firstly I played a music track in WMP and swapped the speaker cable from the rear jack to the front (green) jack, but I didn't get any audio out of the front jack. I think I then returned the speaker cable back to the rear (green) jack and then discovered that I had lost the sound from the rear also. To work out what was going on I went to the Realtek HD Audio Manager in Control Panel. The driver was Ver. 6.0.1.5780.

The Realtek HD Audio Manager wasn't recognizing the headphones plugged into the front or rear (green) jacks. The only tab available in the Audio Manager was the Digital Output tab. In an initial attempt to resolve the problem I uninstalled the Realtek drives through Control Panel/Programs & Features. After rebooting and playing another track I got the speaker sound back from the rear jack but the front still didn't work.

Then I installed the latest Realtek HD Audio System Software Ver: R2.52, incorporating driver Ver. 6.0.1.6194, downloaded from Gigabyte.

After rebooting, and playing a new tune, I still had no sound from the front headphone jack. But when I plugged the speaker cable back into the rear jack I had sound. In the Realtek HD Audio Manager "Speaker's" tab I noticed that if the mouse was placed over the ANALOG "Back Panel" green jack icon (which was highlighted) it displayed a text box with "Front Speaker Out (Speakers)". Right-clicking on this "Back Panel" green jack icon allowed selection of the "Connector Retasking option. This brought up a list of options to indicate which jack the speakers were plugged into. However, it showed, incorrectly, that the speakers were plugged into the front jack.

After changing the selection to "Rear Speaker Out", and clicking OK, the sound was cut off from the rear jack to which the speakers were plugged into. Changing the selection back to "Front Speaker Out", and clicking OK, reinstated the audio from the rear jack.

Plugging the headphones into the front jack did not produce sound and did not mute the rear jack audio as it should, given the other settings.

Has anyone had a similar problem and found a solution?

Lampet

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