Good point usasma
Maybe he can try this. (I combined your instructions with the MS instructions for running System restore from the command prompt)
Here's another thing to try:
1. Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.
For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:
315222 ( http://support.microsoft.com/kb/315222/
) A description of the Safe mode boot options in Windows XP
2. Log on to your computer with an administrator account or with an account that has administrator credentials.
3. Get to the blank screen
4. Use Ctrl-Alt-Del to bring up Task Manager
5. Select the "File" menu option, then select "New task"
6. Then type in "cmd.exe" (without the quotes) and click OK
7. Type in "%systemroot%\system32\restore\rstrui.exe" (without the quotes)
8. Follow the instructions that appear on the screen to restore your computer to an earlier state.
What do you think?
Edit: Steps 3 to 6 will not work with Safe Mode with a command prompt. But, it may work in normal mode, or in regular safe mode.
Edited by Joshuacat, 01 December 2005 - 11:54 AM.