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computer is possessed


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17 replies to this topic

#1 mitchel1982

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Posted 29 November 2010 - 09:49 PM

Hello, not sure what i need to do here to start this topic as this website has changed, however here is my problem, my laptop sends email links to people on my list all on its own so please reply with what i need to do start new topic and i will gladly do what i need to get this this fixed. thanks for your time.

Edited by Orange Blossom, 29 November 2010 - 10:51 PM.
Moved to AII from Vista. ~ OB


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#2 zbd

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Posted 01 December 2010 - 05:39 PM

Get one free antivirus program like:

http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html

http://www.microsoft.com/security_essentials/

Get one free firewall like:

http://majorgeeks.com/Comodo_Personal_Firewall_d5033.html

#3 mitchel1982

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Posted 06 December 2010 - 04:36 PM

i have an antivirus however no luck

#4 boopme

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Posted 06 December 2010 - 09:50 PM

Hello please run these scans and post back the logs.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware



Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mitchel1982

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Posted 06 December 2010 - 11:29 PM

First off,

Thanks for your help and here is the MBAM log not sure if you wanted it, Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5259

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

06/12/2010 10:17:00 PM
mbam-log-2010-12-06 (22-17-00).txt

Scan type: Quick scan
Objects scanned: 148227
Time elapsed: 2 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Now the Super Anti spyware log


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/06/2010 at 11:18 PM

Application Version : 4.46.1000

Core Rules Database Version : 5962
Trace Rules Database Version: 3774

Scan type : Complete Scan
Total Scan Time : 00:36:27

Memory items scanned : 275
Memory threats detected : 0
Registry items scanned : 11998
Registry threats detected : 0
File items scanned : 33596
File threats detected : 105

Adware.Tracking Cookie
media.scanscout.com [ C:\Users\Mitch\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\WC9RD72G ]
www.naiadsystems.com [ C:\Users\Mitch\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\WC9RD72G ]
ad.adition.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad.adition.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adfarm1.adition.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
adfarm1.adition.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.webmasterplan.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad2.adfarm1.adition.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.specificclick.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
rotator.adjuggler.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
rotator.adjuggler.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad3.adfarm1.adition.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.bellcan.adbureau.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.liveperson.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.liveperson.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.youporn.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.youporn.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.youporn.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.youporn.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ads.youporn.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adultfriendfinder.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adultfriendfinder.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.dmtracker.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.revsci.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.revsci.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.tribalfusion.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adtech.de [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.overture.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.overture.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.microsoftgamestudio.112.2o7.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.advertising.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.advertising.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.advertising.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.advertising.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.advertising.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
rbc.bridgetrack.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
rbc.bridgetrack.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
rbc.bridgetrack.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.traffictrack.de [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.zanox.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.zanox-affiliate.de [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.nextag.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.nextag.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adlegend.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.paypal.112.2o7.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.stats.paypal.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.atdmt.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.2o7.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.realmedia.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.realmedia.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.yieldmanager.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.msnportal.112.2o7.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.msnaccountservices.112.2o7.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.himedia.individuad.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
fl01.ct2.comclick.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
fl01.ct2.comclick.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
fl01.ct2.comclick.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.bs.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.serving-sys.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adtech.de [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.adserver.adtechus.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.revsci.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.revsci.net [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
uk.sitestat.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
uk.sitestat.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.traffictrack.de [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
zbox.zanox.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.pornhub.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]
.pornhub.com [ C:\Users\Mitch\AppData\Roaming\Mozilla\Firefox\Profiles\rhkxipb9.default\cookies.sqlite ]

#6 boopme

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Posted 07 December 2010 - 12:26 PM

Hello, We should reset the router and then change your Yahoo passwords.
Update MBAM (below) Do not run yet.

Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you donít know the router's default password, you can look it up HERE.

However, if there are other infected machines using the same router, they will need to be cleared with the above steps before resetting the router. Otherwise, the malware will simply go back and change the router's DNS settings. You also need to reconfigure any security settings you had in place prior to the reset. Check out this site HERE for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.

Cheange your Yahoo Passwords.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mitchel1982

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Posted 07 December 2010 - 06:14 PM

ok well there was no link in your last reply to update MBAM, which is fine i updated it unless there was a specific link you wanted me to use, however before i do this my girlfriend has a laptop which uses the same connection, but its a MAC so not sure if she has to do some sort of scans and i woudlnt know where to begin with it cause its a mac lol let me know if she has to do anything please, also by yahoo passwords you mean any passwords i have correct. Look forward to your reply and thanks again for your help.

#8 boopme

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Posted 07 December 2010 - 07:20 PM

Hello, sorry I was not clearer,but yes just use MBAM's Update tab.

I feel changing and scanninning the router as explained abive should stop it. I thought I saw Yahoo but I did mean your Email password,
She should just run her AV, unless she is sending mails then she also needs to change her password.
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#9 mitchel1982

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Posted 07 December 2010 - 08:41 PM

now im confused a little you want me to scan the router with mbam how do i do that plug in my laptop and scan the connection or am i just misunderstanding you, sorry for the many questions but its been a long day lol again thanks for your help and patience, oh and no my gf laptops isnt sending emails so shes good i guess.

#10 boopme

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Posted 07 December 2010 - 08:51 PM

No problem..
Update MBam
Unplug router
Run MBAm
Reset the router
Reconnect to router the internet,

Change email passwords
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mitchel1982

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Posted 07 December 2010 - 10:10 PM

gotcha thanks ill post the mbam log in next reply

#12 scorpia13

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Posted 08 December 2010 - 01:38 AM

First thing you must do is warn your friends not to click on the link that *you* sent to them and that it wasn't you, but your computer. It sounds like one of those things that spread itslef. Your friend opens the file, and the file sends itself to your friends' friends and so on.
The core of mans' spirit comes from new experiences.

#13 mitchel1982

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Posted 08 December 2010 - 11:07 PM

ok here is the mbam log file

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5264

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

08/12/2010 10:52:43 PM
mbam-log-2010-12-08 (22-52-43).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Objects scanned: 270765
Time elapsed: 39 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#14 boopme

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Posted 08 December 2010 - 11:16 PM

Did you also change your Emmail account password. Are you still sending out emails?

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 mitchel1982

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Posted 09 December 2010 - 10:24 PM

hello,

Yes i did change my password for hotmail, I also completed the eset online scanner and nothing was found and no log generated. However i still seem to be sending one email to an email address that no longer exists for some reason. Wondering what to do now.




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