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Desperately in need of help....


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#1 my4monkeys

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Posted 16 October 2004 - 09:27 AM

:trumpet: I need help from you wonderful people.....I have what appears to be 2 viruses on my computer that keep coming back!!!! I can't get rid of these no matter what I do or try!

I have AVG and have tried running the Housecall scanner, the only thing w/ the Housecall scan is that when i ran it I had already tried deleting the files from my Temp folder. These 2 viruses appear to be coming back to my computer every other day.

The things found by AVG are:

Trojan Horse Downloader.Agent.AS
Trojan Horse Downloader.Intexp.A.

Also AVG says they can't be healed!!!

these appear to be located in my Temp Folder as 3 different items/files

any help would be so greatly appreciated, because as of right now I AM GOING CRAZY!!!! :thumbsup: :inlove: :flowers:

Thanks in advance......Kimmie

Edited by my4monkeys, 16 October 2004 - 09:29 AM.


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#2 tg1911

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Posted 16 October 2004 - 09:43 AM

If you are using XP, turn off System Restore:
Right click My Computer / Properties / System Restore tab /
put a check in Turn off System Restore / Apply / OK

Then run these online virus scanners:

http://www.pandasoftware.com/activescan/

http://housecall.trendmicro.com/

After your scan, turn System Restore back on.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 my4monkeys

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Posted 17 October 2004 - 08:20 AM

tq1911....i am using Windows 98 SE.

sorry about not mentioning that in last post.. :thumbsup:

#4 tg1911

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Posted 17 October 2004 - 09:28 AM

Have you run the 2 online scans, from my last post?

Have you run AVG in safe mode?
Repeatedly tap the F8 key during boot-up, until you are presented with an Options menu.
Select the Safe Mode, using the arrow keys.
Then press Enter.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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