1. My character was not in the same city I had logged out in.
2. I was missing over 90% of my shards from my inventory.
3. All my gil (money) was gone except for a tiny amount.
I want to make sure this (and worse) doesn't happen again. I'm gonna order an authenticator and file a report with the FFXIV support people. If I was phished then I suppose the authenticator will solve my problem. I've already changed my passwords for FFXIV, email, and everything else using the Onscreen Keyboard just in case I have a keylogger. If I indeed have a keylogger or other malware I need to figure out how to get it removed! My AntiVirus scan with AVG (free) came up with nothing.
How do I discover whether I've got a keylogger or not?
Edit: I forgot to mention - I've never (knowingly) shared my FFXIV password with anyone (online of offline).
Edited by Phaen, 29 November 2010 - 08:42 PM.