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Returned to desktop computer with a blue screen


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#1 peterdev

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Posted 29 November 2010 - 08:28 PM

Hi

Dell 2.4Ghz Pentium with Windows XP was left running connected to a wireless router, and when I came back it had a blue screen. I restarted in safe mode with networking and noticed that McAfee was indicating it needed attention. I tried to reset it but it came back as not possible.

Ran McAfee update, and then quick scan and came up with nothing.

Now running full scan, and so far nothing detected.

What is the next step - would like to load combofix from a stick and run - but need advice.

Thanks and Best Regards

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#2 Broni

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Posted 29 November 2010 - 10:49 PM

Never run Combofix on your own.

You're not saying, what is the current computer status (after BSOD).

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#3 peterdev

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Posted 29 November 2010 - 11:19 PM

Thanks for your reply - I really appreciate it.

While completing McAfee scan in safe mode - went blue screen again.

Restarted into safe mode with networking, and immediately got another blue screen.

I noticed that the fans were running at full speed - so opened the case.

Restarted in normal mode, fans running slower,ran McAfee update, and now running McAfee scan again...

Seems ok - could overheating produce a blue screen?

#4 Broni

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Posted 29 November 2010 - 11:25 PM

Absolutely.
Get a can of a compressed air and clean inside the case.

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