Did your anti-virus/anti-spyware scanner provide a specific file(s) name associated with the malware threat(s) detection and if so, where is it located (full file path) at on your system?
detection can be related to a legitimate (critical) windows file(s) which are prone to infection by certain types of malware. It that's the case, security tools may not attempt to remove them as doing so could result in the computer becoming unbootable. In order to protect the removal of critical files, security vendors will "whitelist
" them which essentially tells the anti-virus to leave them alone.Important Note:
In some cases a Win32.Patched
threat detection can be indicative of a dangerous polymorphic file infector
functionality such as Virut
. This type of malware typically typically infects .exe, .scr files, compressed files (.zip, .cab, .rar), and script files (.php, .asp, .htm, .html, .xml) files.
Each security vendor uses their own naming conventions to identify various types of malware
so it's difficult to determine exactly what has been detected or the nature of the infection without knowing more information about the actually file(s) involved. See Understanding virus names
If your anti-virus is not providing that information, try doing an Online Virus Scan
to see if it can provide more specifics about the detected threat without allowing removal: