Did you try the suggestions I advised here
Please do not start new threads or duplicate topics
as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove or close those duplicate postings...time which could have been provided to others needing assistance. I have removed any duplicates to avoid confusion.
Thanks for your cooperation.
This thread is closed. If you have any questions. Please PM me or another Moderator.