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WinXP possible infection, Browser redirects etc..


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5 replies to this topic

#1 #pete

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Posted 29 November 2010 - 12:07 AM

For the past couple of days, I have been stumped by two occurrences on my computer, the first happening while browsing on Firefox, I am occasionally redirected to another website, sometimes i get redirected to Google.com/webhp. The other problem I'm having is an error, specifically Generic Host Process error. It will come up after about a half hour to and hour of using my computer, and after the error comes up my audio will only work with applications that are open (if i have Windows media player open before the error, it will work fine for the rest of the day) but anything else that uses audio (videogames, youtube, etc..) will have no sound, and if i click on the Volume icon in the task bar it will say i have no sound device installed.

I have scanned with Norton, Malware bytes, Spybot S&D and nothing comes up.

just to move things along, i downloaded DeFogger, ran it, restarted, and did a DDS scan Here are the logs.

for some reason I cannot post my entire DDS and ATTACH.txt logs, and the board will only let me upload the attach.txt file and not the DDS.txt

heres the DDS file, for some reason i couldnt upload it in the same post as the Attach.

Merged 3 posts. ~ OB

Attached Files


Edited by Orange Blossom, 29 November 2010 - 09:20 PM.


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#2 #pete

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Posted 01 December 2010 - 03:31 AM

Here is a Rootkit Unhook log file, just to make this go faster when somebody gets to this thread

thanks in advance**

Attached Files



#3 gringo_pr

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Posted 05 December 2010 - 11:39 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply



Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • extract RKUnhooker to your desktop
    Note** it is zipped up in a .rar file - If you do not have a program to unzip this type of file
    you can get a free one from here - http://www.7-zip.org/
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 #pete

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Posted 06 December 2010 - 01:06 AM

thanks for the response but i think i fixed the problem, i went through a thread that had pretty much the same problem as me and followed the same directions that were given in that one, ran combofix, it removed a rootkit, ran norton it removed a Trojan, then ran about 10 virus scans after that with various programs (Malwarebytes, Spybot, norton) etc.. and nothing has shown up, and im not getting redirected, im not getting the Generic host process error, and i can visit the Microsoft update page. so it seems to be fine

#5 gringo_pr

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Posted 06 December 2010 - 01:12 AM

Ok thanks for letting me know


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 09 December 2010 - 08:29 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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