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bios problem


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#1 Kozok

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Posted 28 November 2010 - 08:23 PM

When I boot it stops at Verifying Data Pool and also it says smbus cntrlr NA. I've tested my memory, and multiple hard drives. I'm pretty sure it has been narrowed down to a BIOS problem. Any help would be much appreciated.

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#2 Platypus

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Posted 29 November 2010 - 04:02 AM

Can you enter the BIOS setup screen? If you can, one thing to try is look for an option which may be called "Reset Configuration Data" or "Force ESCD Update". Enabling this and exiting with Save may clear the error.

If you can't access the BIOS setup, or this option can't be found or it doesn't change the situation, you could try clearing the CMOS memory. Depending on the model of your computer, some have a clear button or jumper on the mainboard, some require removal of the CMOS backup battery for a period of time (usually several minutes).

Top 5 things that never get done:

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#3 Kozok

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Posted 29 November 2010 - 05:53 AM

Already did that, it didn't fix the problem.

Here are my specs:

*
o GIGABYTE GA-MA785G-UD3H AM3/AM2+/AM2 AMD 785G HDMI ATX AMD Motherboard
o 1 x Rosewill RP600V2-S-SL 600W ATX12V v2.01 SLI Ready Power Supply
o AMD Athlon II X2 240 Regor 2.8GHz Socket AM3 65W Dual-Core Processor ADX240OCGQBOX
o G.SKILL 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model F2-6400CL5D-2GBNQ
o 1 x Western Digital Caviar Green WD7500AADS 750GB SATA 3.0Gb/s 3.5" Hard Drive -Bare Drive

#4 Platypus

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Posted 29 November 2010 - 07:27 AM

Then I suspect it's pointing more towards a hardware problem, possibly on the mainboard. Have you tried disconnecting everything that isn't essential to let the mainboard boot up?

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#5 Kozok

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Posted 29 November 2010 - 07:52 AM

Yes, I have already tried that.

#6 MrBruce1959

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Posted 29 November 2010 - 07:59 AM

Just adding my two cents in here.

Have you considered flashing your BIOS chip with the latest BIOS firmware for your motherboard?

This might resolve the problem.

Kind regards.

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#7 Kozok

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Posted 29 November 2010 - 08:41 AM

I'm downloading the newest chipset atm, just not sure how to install it, guessing reformating my flashdrive and putting only the installer for the chipset on and runnin it through q flash but not sure.

#8 Kozok

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Posted 29 November 2010 - 04:26 PM

I finally got the computer to boot with CD and am trying to repair but it says it cannot copy hidserv.inf. Is there a way to fix that or should I just hit skip and hope it works?

#9 MrBruce1959

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Posted 29 November 2010 - 04:49 PM

To answer your questions I'll first link you to the BIOS download page.

http://www.gigabyte.bz/support-downloads/download-center.aspx?kw=GA-MA785G-UD3H

Now for instructions on how to flash a BIOS chip such as yours.

http://www.gigabyte.bz/webpage/20/HowToReflashBIOS.html

Hidserv.inf is a 'hardware I.D. service' related file. You can copy it manually later if you need to if it fails to copy this time around.

Bruce.
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#10 Kozok

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Posted 29 November 2010 - 04:57 PM

Well I hit skip, but it didn't take long before another file couldn't be copied. This time it's ie.inf.

#11 Kozok

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Posted 29 November 2010 - 05:00 PM

I skipped some more files and ieaccess.inf, and ims.inf also could not copy.

Edit: It did not fix it.
Edit 2: I have flashed the bios previously.

Edited by Kozok, 29 November 2010 - 05:06 PM.


#12 MrBruce1959

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Posted 29 November 2010 - 05:21 PM

What OS is this that you have installed and are attempting to repair?

Thanks in advance.

Bruce.
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#13 Kozok

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Posted 29 November 2010 - 05:33 PM

Windows XP Home Edition.

Edited by Kozok, 29 November 2010 - 05:33 PM.


#14 MrBruce1959

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Posted 29 November 2010 - 05:46 PM

Okay have you tried running system file checker?

In XP click RUN.

Type SFC /scannow

Or is your computer not bootable?

Bruce.
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#15 Kozok

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Posted 29 November 2010 - 06:19 PM

It doesn't boot windows. I can open bios but that's about it, also can boot from cd.

Edited by Kozok, 29 November 2010 - 06:19 PM.





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