Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Volume Drop-out on Dell D820 Laptop


  • Please log in to reply
7 replies to this topic

#1 Don90

Don90

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:21 AM

Posted 27 November 2010 - 01:42 PM

Very frustrating problem on m Dell D820 laptop:

The volume will occaisionally - sometimes frequently - drop to zero while playing music or a web-based video.
It does not seem to be tied into a particular application or plug-in, such as Windows Media Player, or Flash, etc.
The laptop has volume and mute buttons above the keyboard. Pressing any of these (vol up, vol down, mute) brings up a slide-bar volume graphic in the lower right of the screen.

(As an aside, For as long as I've owned the laptop, this graphic has popped up when certain keys on the keyboard are pressed, but with no rhyme or reason to it. Just happens occaisionally when typing.)

In the last couple of months, this volume problem has started - every 1 to 5 minutes or so, the volume just drops to zero on the main volume control. The only way to prevent it is to sit with my finger pressing on the volume up button.

Now it seems to be happening every few seconds. Then it will just stop.

Where would I start tracking down this problem?

I've updated all of my drivers and Bios to latest versions, etc.

Any thoughts?

Thanks.

Don

BC AdBot (Login to Remove)

 


#2 Don90

Don90
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:21 AM

Posted 27 November 2010 - 01:47 PM

Need to add a little info - I have Windows XP SP3
Audio: SIGMATEL STAC 92XX C-Major HD Audio 5.10.0.5515 A11

Don

#3 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:21 AM

Posted 27 November 2010 - 04:52 PM

Make sure, Internet Explorer is CLOSED.
Open Task Manager.
Can you see any iexplore.exe processes running?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#4 Don90

Don90
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:21 AM

Posted 27 November 2010 - 07:42 PM

Nope.
No iexplorer.exe processes running when internet explorer is closed.

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:21 AM

Posted 27 November 2010 - 09:07 PM

I was just checking for some infection signs.

I've updated all of my drivers

How?

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 Don90

Don90
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:21 AM

Posted 29 November 2010 - 10:22 AM

I was just checking for some infection signs.

I've updated all of my drivers

How?


Through Dell with my service code, then installed per their instructions.

#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,611 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:02:21 AM

Posted 29 November 2010 - 08:35 PM

I'd probably start a new topic in "Am I Infected?" forum, just to make sure, your computer is clean.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Don90

Don90
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Local time:04:21 AM

Posted 02 December 2010 - 12:12 AM

I understand, but . . .
The computer is not used for "risky" purposes.
I'd still be interested in whether someone has any ideas on where and how to look for and resolve conflicts in various drivers.
I'll also track down your suggestion re an infection.

Thanks.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users