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Unable to search internet


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8 replies to this topic

#1 MSimp08

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Posted 27 November 2010 - 09:22 AM

Hello, I am unable to search the internet. I use google search and get an error everytime I search. I even get the error using my homepage search. I have ran Antimalware, Superantispyware,Antivir.I cant find the issue. I went to my control panel to try and uninstall my google toolbar to reinstall and I get an error message saying "google toolbar has encountered an issue and needs to close" so I cant even uninstall it.

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#2 hamluis

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Posted 27 November 2010 - 11:08 AM

With IE open...Tools/Manage Add-ons...you can remove/disable any add-ons.

What is the exact wording of error messages you receive?

Louis

#3 MSimp08

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Posted 27 November 2010 - 11:20 AM

Yes I can disable add-ons etc.
The error message is --- Error Results for "http://www.google.com/search?q" (I get that error no matter what I type in the search bar). I also just installed Bing and get the error when I search on it also.

#4 hamluis

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Posted 27 November 2010 - 12:07 PM

I suggest uninstalling the bar...reinstall it, if you like.

You can use a program like Revo Uninstaller to remove it.

Louis

#5 MSimp08

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Posted 27 November 2010 - 12:58 PM

I ran the uninstaller and tried to search with Bing and still have an error --- Error Results for "http://www.bing.com/search?q"... I cant search using anything

#6 hamluis

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Posted 27 November 2010 - 01:11 PM

What add-ons do you have installed in IE?

What version of IE?

Louis

#7 MSimp08

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Posted 27 November 2010 - 01:24 PM

I have IE8 that was reinstalled today.My antivirus scanner today found BDS/ICRNite.aqw (not sure what the is)


My add-ons are:

Name BlspcHlpr Class
Publisher (Not verified) AT&T Corporation
Status Enabled
File date Sunday, September 05, 2010, 2:06 AM
Version 4.0.0.8
Load time 0.00 s

Name BrowserHelper Class
Publisher (Not verified) Make The Web Better, LLC
Status Enabled
File date Thursday, October 15, 2009, 11:02 AM
Version 1.0.0.1
Load time 0.00 s

Name Search Assistant
Publisher (Not verified) MTWB
Status Enabled
File date Friday, November 06, 2009, 2:17 PM
Version 8.6.0.0
Load time 0.00 s

Name JQSIEStartDetectorImpl Class
Publisher (Not verified) Sun Microsystems, Inc.
Status Enabled
File date Monday, March 09, 2009, 4:18 AM
Version 6.0.130.3
Load time 0.00 s

Name Shockwave Flash Object
Publisher Adobe Systems Incorporated
Status Enabled
File date Sunday, September 19, 2010, 12:52 PM
Version 10.0.22.87

Name Adobe PDF Link Helper
Publisher Adobe Systems, Incorporated
Status Enabled
File date Saturday, June 19, 2010, 2:29 PM
Version 9.3.3.177
Load time 0.00 s

Name eBay Toolbar
Publisher eBay, Inc.
Status Disabled
File date Wednesday, August 13, 2008, 6:36 AM
Version 2.5000.11.3

Name Fast Browser Search Toolbar
Publisher Make The Web Better, LLC
Status Disabled
File date Thursday, August 13, 2009, 9:17 AM
Version 4.1.0.41
Load time (1.56 s)

Name Fast Browser Search Toolbar Helper
Publisher Make The Web Better, LLC
Status Disabled
File date Thursday, August 13, 2009, 9:17 AM
Version 4.1.0.41
Load time (1.77 s)

Name Bing Bar
Publisher Microsoft Corporation
Status Enabled
File date Tuesday, April 27, 2010, 4:39 PM
Version 5.0.1449.0
Load time 0.08 s

Name Search Helper
Publisher Microsoft Corporation
Status Enabled
File date Thursday, January 14, 2010, 9:05 PM
Version 2.0.271.0
Load time 1.16 s

Name Windows Live ID Sign-in Helper
Publisher Microsoft Corporation
Status Enabled
File date Tuesday, August 18, 2009, 11:32 AM
Version 6.500.3165.0
Load time 0.00 s

Name Bing Bar BHO
Publisher Microsoft Corporation
Status Enabled
File date Tuesday, April 27, 2010, 4:39 PM
Version 5.0.1449.0
Load time 0.11 s

Name Research
Publisher Microsoft Corporation
Status Enabled
File date Thursday, April 19, 2007, 1:10 PM
Version 11.0.8164.0

Name Real.com
Publisher Microsoft Corporation
Status Enabled
File date Sunday, April 13, 2008, 7:12 PM
Version 6.0.2900.5512

Name Blog This in Windows Live Writer
Publisher Not Available
Status Enabled
Version 1.0.0.0

Name Create Mobile Favorite
Publisher Not Available
Status Enabled
Version 4.5.5096.0

Name Create Mobile Favorite...
Publisher Not Available
Status Enabled
Version 4.5.5096.0

Name Research
Publisher Not Available
Status Enabled

Name Real.com
Publisher Not Available
Status Enabled

Name Diagnose Connection Problems...
Publisher Not Available
Status Enabled

Name Windows Messenger
Publisher Not Available
Status Enabled

Name Discuss
Publisher Not Available
Status Enabled
Version 6.0.2900.5512

Name Deployment Toolkit
Publisher Sun Microsystems, Inc.
Status Enabled
File date Monday, March 09, 2009, 4:19 AM
Version 6.0.130.3

Name Yahoo! Toolbar
Publisher Yahoo! Inc.
Status Disabled
File date Thursday, July 30, 2009, 9:44 PM
Version 7.2.6.20
Load time (0.04 s)

Name Yahoo! Toolbar Helper
Publisher Yahoo! Inc.
Status Disabled
File date Thursday, July 30, 2009, 9:44 PM
Version 7.2.6.20
Load time (0.00 s)

Name Yahoo! IE Services Button
Publisher Yahoo! Inc.
Status Disabled
File date Wednesday, December 12, 2007, 5:09 PM
Version 3.4.0.0
Load time (0.02 s)

Name Yahoo! Services
Publisher Yahoo! Inc.
Status Disabled
File date Wednesday, December 12, 2007, 5:09 PM
Version 3.4.0.0
Load time (0.02 s)

Name Yahoo! Messenger
Publisher Yahoo! Inc.
Status Disabled
File date Wednesday, December 14, 2005, 3:29 PM
Version 1.0.3.1

#8 MSimp08

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Posted 27 November 2010 - 01:27 PM

Antivirus now has found TR/Trash.Gen

#9 hamluis

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Posted 27 November 2010 - 07:02 PM

I would uninstall...not disable...uninstall...every add-on that is not essential.

Java, Flash, Shockwave, designated search engine...I consider those essential.

Louis




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