I always come here for help and I always find it so here I am again... although under very different circumstances. My cousin really needed a laptop 2 months ago so i loaned him mine for a while. Unfortunately I just got it back and something is totally wrong. Here is a list of problems I can identify:
The window edges and home bar are not vista like (more like the old 1995)but background is normal
The wireless card cannot be detected
The audio card cannot be detected
Security center is not working... says cannot be started
Roxio not working
Updater is not working
System Restore disabled
Thinking that perhaps i need to reinstall the drivers, i tried to put the disk that came with the computer for the drivers but the preparing to install flashes 3 times and nothing happens
I thought that my 16 year old cousin could handle the responsibility, however, it seems not. So I questioned him and managed to get out what he did or was trying to do. Apparently he torrented one of those Dragon Speech Recognition Softwares and was trying to use the directopms to "crack it". (thank god he had printed the directions so I can give you a little idea what he did).
So after installation and putting in the fake serial, the directions ask you to:
-In msconfig: Disable boottime loading of any following (look in 'Services' tab also): 'Ereg', 'SSBkgdudate', 'issch', 'ISdM', 'ISUSPM',and 'agent'
-When OK... close MSCONFIG + 'Exit without Restart'
-Goto the cracked files and replace the following .exe files from these locations with the cracked ones:
C:\Program Files\Common Files\ScanSoft Shared\SSBkgdUpdate
C:\Program Files\Common Files\InstallShield\UpdateService\issch
C:\Program Files\Common Files\InstallShield\UpdateService\agent
C:\Program Files\Common Files\InstallShield\UpdateService\ISDM
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM
-Block SSBkgdupdate.exe and Agent.exe in firewall permanently
-Reboot computer and reconnect internet
I am pretty sure that there is no malware or virus involved, but I can't be sure. I really really need my computer to be the same as it was before with all its facilities due to a tight schedule between work and studies. I can't go to the library everytime and cannot afford professional repair or replacement. Please Please someone help me. Thank you!
Edited by rahrah094, 27 November 2010 - 12:47 AM.