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my PC is acting up, BSOD, dwm.exe crashes, please help!!!


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#1 djvic87

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Posted 26 November 2010 - 10:40 PM

Hi everyone. I know this post may sound similar to the previous one I made so once again I apologize. The previous post I made was about the unexpected shutdown that I experienced this evening. But after a short while, I started noticing that the desktop would change to classic aero, or something like that. I figured out that the dwm.exe kept crashing every 5-10 minutes. Next thing you know, after a couple of minutes, I received a BSOD, and the few things I saw was something saying "MEMORY MANAGEMENT".

The first thing I tried was doing a system repair with window 7 and it found no errors. However, I did a memory test and it did find a system error saying that a system hardware failure has been detected, to contact your manufacturer, etc. I can't really recall what it said. Anyways, I built this PC. The second thing I tried was memtest86, and it didn't find no errors.. So now I'm confused. Now I'm so frustrated because this is the second pair of RAM sticks I installed on my PC because I had a previous RAM failure. I just hope it isn't the MOBO. I will appreciate if anyone can help me figure out what's going on. Please feel free to respond with any suggestions, etc. Thanks.

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#2 dc3

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Posted 26 November 2010 - 10:50 PM

How about posting a complete list of specs. Include the make and model of the RAM.

If your computer will stay on long enough use How to Publish a Snapshot using Speccy to post a complete list of your specs.

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#3 djvic87

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Posted 26 November 2010 - 10:57 PM

Here is the link to the specs on my PC.
http://speccy.piriform.com/results/ak2J49kOI9sKeaXMoP3oMpF

Here is a link to the RAM I purchased off from newegg.com
http://www.newegg.com/Product/Product.aspx?Item=N82E16820145251

Edited by djvic87, 26 November 2010 - 11:03 PM.


#4 dc3

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Posted 26 November 2010 - 11:37 PM

I did a memory test and it did find a system error saying that a system hardware failure has been detected, to contact your manufacturer, etc.


What test did you run?

Did specify what hardware had been detected with a problem?

Just as a reference, a 32-bit operating system will only recognize between 3GB to 3.5GB of RAM.

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#5 djvic87

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Posted 26 November 2010 - 11:59 PM

What I used was the windows memory diagnostic tool under system recovery options (from the windows 7 disc)

When I did the test, it simply just said that it detected a system hardware failure and it said "hardware problems were detected. Please contact the computer manufcaturer" etc.. It did say that the test results will appear the next time I log in but I didn't get the results on my desktop.

Edited by djvic87, 27 November 2010 - 12:00 AM.





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