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BSOD on shutdown/restart


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#1 Kiastu

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Posted 26 November 2010 - 06:27 PM

Alright, so I'm going to sleep after finishing up on some work, and so I clicked the shutdown button on my windows 7 laptop. Go and took a shower. When I came back, the screen was still at saying shutting down... which of course, seemed a bit out of place for me. After waiting another 5 minutes, the dreaded BSOD showed up. The usual wording, except that it said Hard drive power crash or something, then restarted itself. After going back to the login screen, it shut down without incidence. Also, I've been trying to get my computer to recognize my phone, but it never detects it at all, my USB mouse is working though. Any suggestions guys?

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#2 Jacee

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Posted 26 November 2010 - 06:33 PM

Look in event viewer to see what caused the BSOD.

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#3 Broni

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Posted 26 November 2010 - 08:17 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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