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my laptop wont connect to internet.


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#1 billyg121

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Posted 26 November 2010 - 03:26 PM

my laptop on my home network wont connect to the internet.i have tried all the basic stuff(reset modem etc)and nothing seems to work.when i run the diagnose connection...it says network connection is ok.i suspect there is a virus on the laptop.my mcafee account has expired,so i cant even access the internet to update that.(i know i shouldnt have let it expire.)well anyway,any help will be welcomed.thanks a bunch!

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#2 Broni

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Posted 26 November 2010 - 03:45 PM

Welcome aboard Posted Image

1. Click Start>Run (Start>"Start search" in Vista).

2. Type in (or copy and paste):

cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

and press Enter.

3. Notepad will open.

4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

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