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Unable to access certain frequently used websites


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15 replies to this topic

#1 JEW88

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Posted 26 November 2010 - 08:53 AM

Am new to the forum and this is my first post.I am not extremely down with the lingo but I hope someone can help me!
This is my problem:
Running windows 7 and my browser is IE8. When I try to access my bank website and a jobsearch page ''Internet Explorer cannot display this webpage'' message comes up. As of yet these are the only sites I can't seem to access. I only have one computer so I cannot test whether or not I can access them from another one on my wireless connection.
I downloaded firefox to see if I could get on from there to no avail.
Am at my wits end not sure what to do, any suggestions greatly appreciated!!!

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#2 computerxpds

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Posted 26 November 2010 - 10:20 AM

Hi :welcome: to BleepingComputer!,

Maybe its the sites and not you. Try: http://downforeveryoneorjustme.com/ This will tell you if it is the sites or if it is your computer. :)
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#3 Broni

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Posted 26 November 2010 - 11:57 AM

Did you try different browser?
What AV/firewall do you use?

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#4 JEW88

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Posted 26 November 2010 - 09:57 PM

Hi thanks for your advice, have asked other people if they are able to access these websites and they are.
Have disbled addons but I just cant seem to get on to these two particlur sites.
What other settings could be affecting this?

Using Windows firewall.

#5 Broni

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Posted 26 November 2010 - 09:59 PM

Well, you didn't answer all my questions...

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#6 computerxpds

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Posted 26 November 2010 - 10:15 PM

Am new to the forum and this is my first post.I am not extremely down with the lingo but I hope someone can help me!
This is my problem:
Running windows 7 and my browser is IE8. When I try to access my bank website and a jobsearch page ''Internet Explorer cannot display this webpage'' message comes up. As of yet these are the only sites I can't seem to access. I only have one computer so I cannot test whether or not I can access them from another one on my wireless connection.
I downloaded firefox to see if I could get on from there to no avail.
Am at my wits end not sure what to do, any suggestions greatly appreciated!!!


In reply to:

Did you try different browser?
What AV/firewall do you use?


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Edited by computerxpds, 26 November 2010 - 10:16 PM.

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#7 Broni

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Posted 26 November 2010 - 11:39 PM

...and what AV program...

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#8 JEW88

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Posted 26 November 2010 - 11:48 PM

Sorry, lol am not overly experinced with computers
Running trend micro

#9 Broni

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Posted 26 November 2010 - 11:51 PM

See, if you can access those sites from Safe Mode with Networking.

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#10 JEW88

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Posted 27 November 2010 - 09:27 PM

No luck in safe mode

#11 JEW88

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Posted 27 November 2010 - 09:30 PM

No luck in safe mode.....

#12 Broni

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Posted 27 November 2010 - 09:43 PM

Check couple of links....

http://www.helpwithwindows.com/WindowsXP/troub-10.html
http://support.microsoft.com/?scid=kb%3Ben-us%3B813444&x=9&y=15
http://www.techspot.com/vb/all/windows/t-28807-Windows-XP-HomeCant-access-secure-websites.html

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#13 JEW88

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Posted 28 November 2010 - 04:47 AM

Ok, thankyou for your help so far
Explored each link and did the following:

1. A registry clean with eusology registry cleaner, with something along the lines of 800+ errors and repaired them. When I performed another scan there were still a few errors that would not seem to repair.
2. Followed instructions to fix it myself with prompts in RUN and came across an error message 0x80070005 when typing regsvr32 wintrust.dll
3. Researched error code to find out is a problem with registry but not sure how to proceed as I have peformed a registry clean already.
4. Next prompt regsvr32 initpki.dll received a 'fail to load' error message, stating to check problems with binary (unsure) or dependant .dll files.
5. Same message for
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
6. Error message 0x80004005 for regsvr32 cryptdlg.dll ''was loaded but the call to DllRegiste server failed''
Unsure why I had so many errors in my registry and why they did not seem to repair.

#14 Broni

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Posted 28 November 2010 - 01:37 PM

Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


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#15 JEW88

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Posted 28 November 2010 - 07:39 PM

Ok, thankyou for your helpful advice....I obviously need as much as I can get.
Was able to access these web sites from a different wireless connection. So I am assuming there are settings from my ISP or modem causing the issue...?




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