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anti virus banished.can't install any anti virus programs, can't acces microsoft and anti virus sites!!!...


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2 replies to this topic

#1 Amf123

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Posted 26 November 2010 - 08:05 AM

Antivirus vanished! Can't install ANY new one!
Can't access microsoft and any anti virus sites (thus i cannot download or scan my computer from there)

I tried to install a copy of avast pro but the set- up immediately close after opening, i also noticed a lot of programs behaving like this just like the bandmaster game from e games and Grand Theft Auto Vice City( once i opened it, it immediately closes)

Tried to install that in safe mode, but the computer does not start and reboots back into normal mode.

This is the content of DDS log

DDS (Ver_10-11-26.01) - NTFSx86
Run by neopc10 at 19:47:12.65 on Fri 11/26/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.353 [GMT -8:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\KGB\Mpk.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\WINDOWS\PixArt\PAC7302\Monitor.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Uniblue\DriverScanner\driverscanner.exe
C:\Program Files\Uniblue\SpeedUpMyPC\sump.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\DOCUME~1\neopc10\LOCALS~1\Temp\winpotb.exe
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe
C:\Program Files\Opera\opera.exe
C:\Documents and Settings\neopc10\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.mywebsearch.com/index.jhtml?ptnrS=ZNxmk142YYPH&ptb=FvlAeU5IwLE9BzCRLuPO3A&n=77cfddad
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: IDMIEHlprObj Class: {0055c089-8582-441b-a0bf-17b458c2a3a8} - c:\program files\internet download manager\IDMIECC.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - No File
uRun: [Yahoo! Pager] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [IDMan] c:\program files\internet download manager\IDMan.exe /onboot
mRun: [TrueImageMonitor.exe] c:\program files\acronis\trueimagehome\TrueImageMonitor.exe
mRun: [AcronisTimounterMonitor] c:\program files\acronis\trueimagehome\TimounterMonitor.exe
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [PAC7302_Monitor] c:\windows\pixart\pac7302\Monitor.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SoundMan] SOUNDMAN.EXE
mExplorerRun: [Mpk.exe] c:\program files\kgb\Mpk.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?s=100000349&p=ZNxmk142YYPH&si=44106&a=FvlAeU5IwLE9BzCRLuPO3A&n=2010111405
IE: Download all links with IDM - c:\program files\internet download manager\IEGetAll.htm
IE: Download FLV video content with IDM - c:\program files\internet download manager\IEGetVL.htm
IE: Download with IDM - c:\program files\internet download manager\IEExt.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: avg.com\aa-download
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/SmileyCentralInitialSetup1.0.1.1.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
LSA: Authentication Packages = msv1_0 nwprovau

============= SERVICES / DRIVERS ===============

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2009-4-26 17920]
R1 6bd6aafb-ce29-4dbb-ad25-c59a3e0c7415;6bd6aafb-ce29-4dbb-ad25-c59a3e0c7415;c:\windows\iprot\6bd6aafb-ce29-4dbb-ad25-c59a3e0c7415\PhysMem.sys [2010-11-8 3584]
R1 BIOS;BIOS;c:\windows\system32\drivers\BIOS.sys [2009-4-26 13696]
R1 BS_I2cIo;BS_I2cIo;c:\windows\system32\drivers\BS_I2cIo.sys [2009-4-26 8192]
R1 IDMTDI;IDMTDI;c:\windows\system32\drivers\idmtdi.sys [2010-11-17 94424]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-3 14336]
R3 amsint32;amsint32;\??\c:\windows\system32\drivers\igmqin.sys --> c:\windows\system32\drivers\igmqin.sys [?]
S2 ewltitfhd;Installer Driver;c:\windows\system32\svchost.exe -k netsvcs [2004-8-3 14336]
S3 GarenaPEngine;GarenaPEngine;\??\c:\docume~1\neopc10\locals~1\temp\npd4c.tmp --> c:\docume~1\neopc10\locals~1\temp\NPD4C.tmp [?]
S3 GGSAFERDriver;GGSAFER Driver; [x]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 XDva369;XDva369; [x]

=============== Created Last 30 ================

2010-11-27 02:56:16 14848 -c--a-w- c:\windows\system32\dllcache\kbdhid.sys
2010-11-27 02:56:16 14848 ----a-w- c:\windows\system32\drivers\kbdhid.sys
2010-11-27 02:54:42 7180 ----a-w- c:\windows\system32\drivers\a2ptbtn.sys
2010-11-27 01:39:58 -------- d-----w- c:\documents and settings\all users\Uniblue
2010-11-27 01:11:01 -------- d-----w- c:\docume~1\neopc10\applic~1\Uniblue
2010-11-27 01:10:52 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{6DAA3B20-D487-4FA2-81D5-50404CCB868D}
2010-11-27 01:10:51 -------- d-----w- c:\program files\Uniblue
2010-11-27 01:10:40 -------- d-----w- c:\docume~1\neopc10\locals~1\applic~1\PackageAware
2010-11-26 03:22:56 -------- d-----w- c:\docume~1\neopc10\applic~1\X-Play
2010-11-26 02:23:22 -------- d-----w- c:\program files\VS Revo Group
2010-11-26 00:08:46 -------- d-----w- c:\windows\system32\appmgmt
2010-11-25 00:50:54 21632 ----a-w- c:\windows\system32\drivers\pccsmcfd.sys
2010-11-25 00:50:41 -------- d-----w- c:\program files\PC Connectivity Solution
2010-11-25 00:50:06 90624 ----a-w- c:\windows\system32\nmwcdcls.dll
2010-11-22 03:52:17 -------- d-----w- c:\program files\X-Play
2010-11-21 22:13:10 -------- d-----w- c:\docume~1\neopc10\applic~1\IDM
2010-11-21 22:13:08 -------- d-----w- c:\docume~1\neopc10\applic~1\DMCache
2010-11-21 22:12:26 -------- d-----w- c:\program files\Internet Download Manager
2010-11-21 03:31:45 -------- d-sh--w- c:\program files\KGB
2010-11-21 03:31:45 -------- d-sh--w- c:\docume~1\alluse~1\applic~1\MPK
2010-11-20 01:53:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\Megaupload
2010-11-20 01:53:35 -------- d-----w- c:\docume~1\neopc10\applic~1\EmailNotifier
2010-11-20 01:53:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\EmailNotifier
2010-11-17 20:23:37 94424 ----a-w- c:\windows\system32\drivers\idmtdi.sys
2010-11-16 17:15:16 -------- d-----w- c:\docume~1\neopc10\applic~1\Megaupload
2010-11-15 00:41:12 -------- d-----w- c:\docume~1\neopc10\applic~1\Metacafe
2010-11-15 00:40:59 -------- d-----w- c:\program files\common files\Akamai
2010-11-15 00:39:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\Metacafe
2010-11-15 00:19:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\DivX
2010-11-14 00:40:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\ReviverSoft
2010-11-14 00:32:26 679936 ----a-w- c:\windows\system32\D3DX81ab.dll
2010-11-14 00:32:26 1970176 ----a-w- c:\windows\system32\d3dx9.dll
2010-11-14 00:32:23 -------- d-----w- c:\docume~1\neopc10\locals~1\applic~1\OpenCandy
2010-11-14 00:32:16 -------- d-----w- c:\docume~1\neopc10\applic~1\OpenCandy
2010-11-13 03:56:01 298496 ----a-w- c:\windows\uninst.exe
2010-11-13 02:03:09 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-11-13 02:03:09 -------- d-----w- c:\windows\system32\wbem\Repository
2010-11-11 02:03:41 -------- d-----w- c:\program files\FunWebProducts
2010-11-11 02:03:39 -------- d-----w- c:\program files\MyWebSearch
2010-11-11 01:44:01 -------- d--h--w- c:\windows\PIF
2010-11-09 02:51:59 -------- d-----w- c:\docume~1\alluse~1\applic~1\IProt
2010-11-09 02:51:47 -------- d-----w- c:\windows\iprot
2010-11-09 02:51:44 212240 ----a-w- c:\windows\system32\richtx32.ocx
2010-11-09 02:51:44 152848 ----a-w- c:\windows\system32\comdlg32.ocx
2010-11-09 02:51:44 137000 ----a-w- c:\windows\system32\msmapi32.ocx
2010-11-09 02:51:43 -------- d-----w- c:\program files\Picture Resize
2010-11-09 02:51:43 -------- d-----w- c:\docume~1\neopc10\applic~1\Bidgood Svcs
2010-11-08 01:18:23 -------- d-----w- c:\program files\AVG
2010-11-08 01:16:15 -------- d-----w- c:\windows\pss
2010-11-06 19:37:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2010-11-06 10:04:32 210272 ----a-w- c:\windows\system32\idmmbc.dll

==================== Find3M ====================

2010-11-27 02:49:38 647168 ----a-w- c:\windows\SOUNDMAN.EXE
2010-11-27 02:49:38 217088 ----a-w- c:\windows\Alcrmv.exe
2010-11-27 02:49:38 147456 ----a-w- c:\windows\system32\RTLCPAPI.dll
2010-11-27 02:49:37 10528768 ----a-w- c:\windows\system32\RTLCPL.EXE
2010-11-27 02:49:35 18804736 ----a-w- c:\windows\system32\ALSNDMGR.CPL

============= FINISH: 19:47:33.07 ===============

The following are the attachments created by DDS and the file created by GMER

Attached File  ark.txt   6.25KB   0 downloads

Attached File  Attach.txt   5.12KB   0 downloads

Forum glitch. ~ OB

Edited by Orange Blossom, 26 November 2010 - 02:21 PM.


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#2 Casey_boy

Casey_boy

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Posted 03 December 2010 - 05:25 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 thcbytes

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Posted 09 December 2010 - 10:46 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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