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Task manager and other programs Do Not Open

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#1 pylafleur


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Posted 25 November 2010 - 05:38 PM

Hi !

I've been running into about the same issue lately. When I boot my computer, everything's fine for a couple of hours but suddenly I begin to receive all sorts of weird messages.

It usually begins with my network drives not being available anymore (and Windows saying I don't have enough resources to access them). When I try to run task manager I get the same error as Francisco (0xc000012d). I also get the messages about quota, invalid dlls (not ole32 though) and the "not enough system resources". Sometimes, I manage to close an app or two and I can get access to the task manager but it shows that roughly 60% of my RAM is still available and the CPU is idle. It seems like if Windows is suddenly not able to access the memory or disk properly, and system runs out of resources.

The funny part is that all those problems were happening on my previous computer and I thought the old hardware or a clogged Windows installation was the culprit. But since, I installed a fresh copy of Windows on brand new hardware and the problem shows up again!

On the new machine I did all the updates (SP3 and every other fixes) and I'm thinking since this problem appeared recently, could a recent update from Microsoft cause all the trouble? Other than that, I installed pretty much the same softwares that were on my previous computer. Programs that I use on a daily basis include Avira, Outlook 2003, Chrome, Dreamweaver CS4 and Winamp (doing web development while listening to some music :)

The whole behaviour and the delay before everything crashes are quite inconsistent. I've searched a bit on google and I found several people having the same issue (some back in 2008 and others more recently) but no solution have been found so far. Everybody is posting hijackthis and anti-malware logs but it doesn't seem like a virus problem...

If someone has a clue on that one, please share your ideas!
Thanks for any help!

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#2 boopme


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Posted 25 November 2010 - 10:07 PM

Hello, I had to split you to your own topoc. This is always best and that one was being moved to the appropriate forum.

I feel this may not be malware but lt'set a log while you are here.

Please run TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
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