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Print Spooler Problem

Started by DougD , Nov 29 2005 06:25 PM

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2 replies to this topic

#1 DougD

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Posted 29 November 2005 - 06:25 PM

I am attempting to eliminate a printer install problem with windows XP Professional. HP laserjet 1012 when attempting to install receive an error message Spooler Subsystem App with specifics about SPOOLSV.EXE.mdmp

Have spent hours but am unable to find the culprit

Any help would be appreciated

Thanks
Doug

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#2 Animal

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Posted 29 November 2005 - 07:23 PM

DougD,

First let me say welcome to Bleeping Computer. With the limited amount of information you've given in regards to your problem. I wasn't able to really narrow down the problem. However, I did find a Microsoft KB article here, which addresses a spooler problem. If the KB article doesn't resolve your problem, please post back with more specific error information and we will try to help you.

Be (Spooler App) Safe

Da Bleeping Animal

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#3 DougD

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Posted 29 November 2005 - 07:55 PM

Thanks Animal, been there, done that
System operation is fine until attempting to install the HP Laserjet USB printer, error shows up and the printer install is terminated. Ran just about everyuthing I have access to spyware wise to no avail.

Spooler subsystem app has encountered a problem and needs to close.

The specifics reported in the report to windows is:

C:\docume~1\adame~1\locals~1\temp\WER56ee.dir00\spoolsv.exe.mpmd

C:\docume~1\adame~1\locals~1\temp\WER56ee.dir00\appcompat.txt