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Infected with Unkown Trojan

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3 replies to this topic

#1 pb92109


  • Members
  • 1 posts
  • Local time:02:03 PM

Posted 25 November 2010 - 04:07 PM

Hi Everyone - I've been dealing with this infection(s) for months. AVG free is my AV program w/Windows Firewall. Known symptoms are 1) browser is redirected to an undesired website whenever I click a link to something outside of a website (internal links don't seem to be affected), and 2) I am prevented getting to Windows Update (or it fails when I try to run it. As my browser is being re-directed, I usually see a long url containing "cptgt.com" "redirect" or "landingpage" somewhere in it, which is then repaced by the URL of the final page I actually get directed to.
Recently found and (supposedly) removed infections include: Trojan Horse Generic20.PNK, Trojan-downloader.WMA.GetCodec, Trojan.Brisv, Trojan.ByteVerify

Thanks in advance for any input. Happy Thanksgiving!

DDS (Ver_10-11-10.01) - NTFSx86
Run by Linksys at 10:52:29.07 on Thu 11/25/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.322 [GMT -8:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG PC Tuneup 2011\BoostSpeed.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\PWIUtilityService.exe
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\CMPWI.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\PC Tools Security\TFEngine\TFService.exe
C:\Program Files\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Linksys\Local Settings\Application Data\Google\Google Talk Plugin\googletalkplugin.exe
C:\Documents and Settings\Linksys\Desktop\Defogger.exe
C:\Documents and Settings\Linksys\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar =
uStart Page = hxxp://mail.google.com/
uInternet Connection Wizard,ShellNext = https://www.windowsonecare.com/install/default.aspx?cd=1&pc=Prepaid
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [CommCtr] c:\progra~1\net2ph~1\CommCtr.exe -auto
uRun: [Google Update] "c:\documents and settings\linksys\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [DDWMon] c:\program files\toshiba\toshiba direct disc writer\\ddwmon.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\linksys\startm~1\programs\startup\cmpwie~1.lnk - c:\program files\sprint\pantech\sprint mobile broadband (pantech)\CMPWI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\\gears.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} - hxxp://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/0/f/b/0fb0fab9-7f09-4bb6-86d8-8e791ba99ac5/VirtualEarth3D.cab
DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} - hxxps://support.microsoft.com/OAS/ActiveX/odc.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by114fd.bay114.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1282959240593
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader2.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase9602.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162178988593
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} - hxxps://ediagnostics.lexmark.com/serval.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2010-11-17 237632]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-11-17 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2010-11-17 656320]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2010-11-17 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2010-11-17 68880]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2010-11-17 249616]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-10 6127184]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2010-11-17 366840]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2010-11-17 1145304]
R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [2006-6-28 98816]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-3-30 24652]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
R3 pctplsg;pctplsg;c:\windows\system32\drivers\pctplsg.sys [2010-11-17 70536]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2010-11-17 33552]
R3 ThreatFire;ThreatFire;c:\program files\pc tools security\tfengine\tfservice.exe service --> c:\program files\pc tools security\tfengine\TFService.exe service [?]
S2 gupdate1c98e64f2761818;Google Update Service (gupdate1c98e64f2761818); [x]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-10-16 517448]
S3 fem556B;3Com 3ccfem556B PCMCIA Device Driver;c:\windows\system32\drivers\fem556nb.sys [2007-7-13 22090]
S3 NPF;Netgroup Packet Filter; [x]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2009-3-23 120168]

=============== Created Last 30 ================

2010-11-24 22:28:35 -------- d-----w- c:\docume~1\linksys\applic~1\Malwarebytes
2010-11-24 22:28:15 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-24 22:28:13 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-11-24 22:28:11 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-24 22:28:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-17 16:57:40 68880 --s---w- c:\windows\system32\drivers\TfSysMon.sys
2010-11-17 16:57:40 51984 --s---w- c:\windows\system32\drivers\TfFsMon.sys
2010-11-17 16:57:40 33552 --s---w- c:\windows\system32\drivers\TfNetMon.sys
2010-11-17 16:47:32 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2010-11-17 16:47:32 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2010-11-17 16:47:23 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2010-11-17 16:47:07 237632 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2010-11-17 16:47:06 159936 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2010-11-17 16:46:35 87400 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2010-11-17 16:46:35 31960 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2010-11-17 16:46:35 123712 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2010-11-17 16:46:30 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2010-11-17 16:46:02 -------- d-----w- c:\program files\common files\PC Tools
2010-11-17 16:46:01 -------- d-----w- c:\program files\PC Tools Security
2010-11-17 16:46:01 -------- d-----w- c:\docume~1\linksys\applic~1\PC Tools
2010-11-17 16:33:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\PC Tools
2010-11-10 01:45:16 -------- d-----w- c:\program files\iPod
2010-11-10 01:45:10 -------- d-----w- c:\program files\iTunes
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2010-11-10 01:40:02 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2010-11-10 01:34:55 -------- d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-09-08 19:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 19:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2007-04-04 06:10:37 21822168 ----a-w- c:\program files\AdbeRdr80_en_US.exe

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: HTS541080G9SA00 rev.MB4OC60R -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys PCTCore.sys ACPI.sys hal.dll >>UNKNOWN [0x8AB35EC5]<<
c:\windows\system32\drivers\PCTCore.sys PC Tools Kernel Driver Suite
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x898ec872; SUB DWORD [EBP-0x4], 0x898ec12e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x8AB9EAB8]
3 CLASSPNP[0xF7667FD7] -> nt!IofCallDriver[0x804E37D5] -> [0x8ABC1920]
5 PCTCore[0xF7838B63] -> nt!IofCallDriver[0x804E37D5] -> \Device\00000088[0x8ABC6F18]
7 ACPI[0xF74EE620] -> nt!IofCallDriver[0x804E37D5] -> [0x8ABC2940]
[0x8ABDDAE8] -> IRP_MJ_CREATE -> 0x8AB35EC5
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskHTS541080G9SA00_________________________MB4OC60R#5&1bc67698&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8AB35AEA
user & kernel MBR OK
sectors 156301486 (+255): user != kernel
Warning: possible TDL3 rootkit infection !

============= FINISH: 11:00:40.65 ===============

Attached Files

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#2 aommaster


    I !<3 malware

  • Malware Response Team
  • 5,289 posts
  • Gender:Male
  • Location:Dubai
  • Local time:02:03 AM

Posted 02 December 2010 - 06:03 PM

Hello, pb92109.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.


Should you still require assistance, please take note of the points below:
  • Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.
  • Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad.
  • The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.
  • Please do not install, update, or run any programs for the duration of the fix.
  • If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for :)
  • Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.
  • If you are running Vista or Windows 7, please run all the fixes as an administrator. This is done by right-clicking the program and clicking "Run as Administrator".

Please do the following so I can take a look at the current state of your system.
We need to run Defogger
  • Please download DeFogger to your desktop.
  • Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Note: If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
Do not re-enable these drivers until the end of the fix.

We need to run RSIT
  • Download random's system information tool (RSIT) by random/random and save it to your desktop.
  • Double click on RSIT.exe.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

We need to run an MBR scan
  • Please download MBR.exe and save it to your root directory (usually C:\).
  • Now click Start > Run and copy/paste the following text in the box that opens. Do not copy the word "code".
    C:\mbr.exe -t
  • Press enter.
  • An mbr.log should be created in your root directory. Please post its contents in your next reply.

We need to run an Anti-Rootkit (ARK) scan
  • Download GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.
  • Close all other open programs as there is a slight chance your computer will crash.
  • Double click the GMER program. Your security programs may detect GMER's driver trying to load. Allow it.
  • You may see a warning saying "GMER has detected rootkit activity". If so, select NO.
  • Make sure all options are checked except:
    • IAT/EAT
    • Drives/Partition other than Systemdrive, which is typically C:\
    • Show All (This is important, so do not miss it.)
    Note: If GMER crashes or hangs, please retry running a scan. Only this time, in addition to the options mentioned above, uncheck Devices as well.
  • When the scan is complete, click Save and save the log onto your desktop.

If GMER crashes, hangs or blue-screens, do the following
  • Please download Rootkit Unhooker from one of the mirrors below and save it to your desktop:
    Mirror 1
    Mirror 2
    Mirror 3
  • Double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note:You may get this warning. If so, please ignore it.
"Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?"

In your next reply, please include the following:
  • Log.txt
  • info.txt
  • mbr.exe log
  • gmer.log/RKUnhooker log

My website: http://aommaster.com
Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM

#3 aommaster


    I !<3 malware

  • Malware Response Team
  • 5,289 posts
  • Gender:Male
  • Location:Dubai
  • Local time:02:03 AM

Posted 05 December 2010 - 12:05 AM

Hello pb92109
Are you still with us?

My website: http://aommaster.com
Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM

#4 aommaster


    I !<3 malware

  • Malware Response Team
  • 5,289 posts
  • Gender:Male
  • Location:Dubai
  • Local time:02:03 AM

Posted 07 December 2010 - 12:01 AM

Due to lack of feedback, this topic has been closed. If you need this topic reopened, please send me a PM with the address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.

My website: http://aommaster.com
Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM

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