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Plxlestatservice.com


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#1 Meldrew

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Posted 25 November 2010 - 10:48 AM

I enthusiastically volunteered to sort out some "problems" on a friend's computer!
Most are now solved by running virus and malware scanners. Unfortunately the one I cannot
seem to be rid of is a browser redirection that affects both IE8 and FF.

All web addresses whether entered directly or via Google are redirected as
"waiting for http://plxlestatservice.com/2ke2rbvd8e..... etc etc"

Computer is a Dell Optiflex Pentium 4 with XP Professional SP3 and 768Mb RAM.

Would be grateful for advice on how to proceed short of a disk reformat!

TVMIA
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#2 Meldrew

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Posted 28 November 2010 - 05:36 PM

Problem solved.Just run comboFix, its not rocket science, and if that does not works give SmitFraudFix a burst too.

#3 AustrAlien

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Posted 28 November 2010 - 10:14 PM

@ Meldrew
Pleased to see that your issue was resolved.

For anyone else reading this thread, I include the following warning concerning the use of ComboFix:

Please note the message text in blue at the top of this forum.

No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert". Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, possible false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or there is a problem with the computer caused by running it. This is because people should not be using ComboFix without being advised to do so by a trained expert who is assisting a member deal a malware issue on that system. Further, more information is needed by using tools like DDS, OTL, RSIT which create comprehensive logs with specific details about a computer's system, files, folders and registry keys which may have been modified by malware infection BEFORE deciding if ComboFix should be used.

If you need assistance with a malware infection that requires using ComboFix, please read the pinned topic titled "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help".
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 7 there are instructions for downloading and running DDS which will create a pseudo HJT Report as part of its log.
  • When you have done that, post your log in the "Virus, Trojan, Spyware, and Malware Removal Logs forum", NOT here, for assistance by the Malware Response Team Experts.
*(thanks to quietman7 for this information)
AustrAlien
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