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Malware bytes Nowhere


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#1 rhilgart

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Posted 24 November 2010 - 12:46 PM

While running Malware bytes everything runs perfectly until the scan completes when I click on OK the application ends, does not display list nothing????

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum, due to no logs attached. ~ Animal

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#2 quietman7

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Posted 24 November 2010 - 02:10 PM

If you cannot run Malwarebytes Anti-Malware or complete a scan in normal mode, then try performing a Quick Scan in "safe mode".

Scanning with Malwarebytes Anti-Malware in safe or normal mode will work but removal functions are not as powerful in safe mode. MBAM is designed to be at full power when malware is running so safe mode is not necessary when using it. In fact, MBAM loses some effectiveness for detection & removal when used in safe mode because the program includes a special driver which does not work in safe mode. Further, scanning in safe mode prevents some types of malware from running so it may be missed during the detection process. Additionally, there are various types of malware infections which target the safeboot keyset so booting into safe mode is not always possible. For optimal removal, normal mode is recommended so it does not limit the abilities of MBAM but sometimes there is no alternative but to do a safe mode scan. If that is the case, after completing a safe mode scan, reboot normally, update the database definitions through the program's interface (preferable method) and try rescanning again.
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