Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win 7 Security


  • Please log in to reply
5 replies to this topic

#1 Breana12

Breana12

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:44 PM

Posted 23 November 2010 - 03:35 PM

I know this is a scare tactic but today I was on the net and got logged out with a pop up of Win 7 Security - unregistered version..and then the windows the pop up and say System Security Alert, and And Win 7 Internet security alert. And says CURRENT PC STATE..INFECTED! Of course.

How can I get rid of this?

BC AdBot (Login to Remove)

 


#2 AustrAlien

AustrAlien

    Inquisitor


  • Members
  • 6,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cowra NSW Australia
  • Local time:09:44 AM

Posted 23 November 2010 - 04:06 PM

Please follow the removal guide at the following link:

Remove Vista Antimalware 2011 and Win 7 Antispyware 2011 name changing rogue (Uninstall Guide)

The MBAM log is automatically saved and can be viewed by clicking the Logs tab in MBAM. Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please post the log and let us know how the system is running now.
AustrAlien
Google is my friend. Make Google your friend too.

Posted Image

#3 Breana12

Breana12
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:44 PM

Posted 14 December 2010 - 11:00 AM

Im sorry for this loooong delayed response. I couldnt even get my computer to turn on. Not sure what happened. Im going through the above steps now.

#4 AustrAlien

AustrAlien

    Inquisitor


  • Members
  • 6,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cowra NSW Australia
  • Local time:09:44 AM

Posted 14 December 2010 - 10:13 PM

Not a problem.

Please post the log and let us know how the system is running now.
AustrAlien
Google is my friend. Make Google your friend too.

Posted Image

#5 Breana12

Breana12
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:06:44 PM

Posted 19 December 2010 - 02:08 PM

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5358

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/19/2010 10:58:25 AM
mbam-log-2010-12-19 (10-58-25).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 222436
Time elapsed: 1 hour(s), 2 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Breana\local settings\application data\opRSK (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Breana\local settings\application data\vz.exe (Rogue.MultipleAV.Gen) -> Quarantined and deleted successfully.

#6 AustrAlien

AustrAlien

    Inquisitor


  • Members
  • 6,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cowra NSW Australia
  • Local time:09:44 AM

Posted 19 December 2010 - 10:18 PM

Let's run a couple more scans to ensure that your system is clean.

:step1: Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Re-start your computer and load Windows in Safe Mode: ( Getting into Windows Safe Mode )
    • Start tapping the F8 key as the system starts to boot again, and continue tapping until you are presented with the "Windows Advanced Options Menu" screen.
    • Use the UP/DOWN arrow keys to select "Safe Mode", and press the <ENTER> key.
    • Log into your own account.
  • Run TFC:
    • Save any unsaved work. (TFC will close ALL open programs including your browser!)
    • Double-click on TFC.exe to run it. (If you are using Vista, right-click on the file and choose "Run As Administrator".)
    • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
    • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.
:step2: Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to start Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


:step3: Please re-run MBAM like this ... (MBAM works best in normal mode .. not Safe Mode ... and using the Quick Scan option.)

Open MBAM.
On the Update tab:
  • Click on Check for Updates
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note 1: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless of whether you are prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2: MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


:step4: Scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Note 1: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.

NOTE 2: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE 3: In some instances if no malware is found, there will be no log produced.


Please post the logs and let us know how your system is running now, and whether there is any sign of malware still being present on the system.
AustrAlien
Google is my friend. Make Google your friend too.

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users