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Help! When I Am Instructed To "click Here" All I Get Is A Blank Window

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#1 winky


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Posted 28 November 2005 - 10:55 PM

:thumbsup: when i visit a site such as popcap to try to play beweled,for example, when it says "click here"to play all I get is a blank window with a toolbar and frame, but nothing else. This even happened at this site. I'm using windows 98 and have broadband connection to the internet using Microsoft Internet Explorer. Iam brand new to computers, and i am completely stymied.

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#2 Leurgy


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Posted 29 November 2005 - 04:46 PM

Hello winky and welcome to BC.

From the PopCap Games support info:

[quote]When I click on "Play Now" I get a "Please Wait" message but the game never loads.
You must make sure that Java is enabled in your web browser.

For Netscape:
In the Menu bar, click Edit, then Preferences. Select Advanced then check the boxes for "Enable Java" and Enable "Javascript".

For Internet Explorer:
Under Tools, select Internet Options.

Select Security, then check to see if your security level is set to Medium or lower. If you have custom Security settings, make sure that under Java, you have not selected "Disable Java" in "Java Permissions". Instead, select another setting. As well, under "Scripting of Java Applets", select "Enable" or "Prompt". Select Advanced. Under Java VM check "Java logging enabled" and "Java console enabled".


Do you have Java installed? If so perhaps remove and reinstall. You also need to make a small download to play those games.

Edited by Leurgy, 29 November 2005 - 04:47 PM.

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