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runtime error/popups


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9 replies to this topic

#1 davedoh

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Posted 22 November 2010 - 07:25 PM

My computer has recently become quite slow and i have to re-boot constantly. i get a runtime error regularly (i can hear the computer working overtime all the time) and have viruses popup but get blocked by Avira on a regular basis as well.
I won't run an mbam log, dds, gmer or anything else until instructed.
I await your help.
Thank you very much.

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#2 boopme

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Posted 23 November 2010 - 12:33 AM

Hello Dave,,. Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now please reboot to Normal mode and Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware
Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 doughboy1

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Posted 23 November 2010 - 02:48 AM

I've attached the logs as requested. Some of the other things that were popping up included quicktime error when exiting or restarting.
SequiciaQuicktime, or QuicktimeQuicktime end program
tskmgr.exe or evteng.exe application error
quicktime resources quicktime 7.6.2. exe failed to initialize because system was shutting down.
I think this happened as i updated Avira Antivir (that's when problems began to occur). i subsequently uninstalled it and installed it again.
I'm just speculating as to what i did, but i know you can tell from the logs and other things. I await your response.
thanks


Logs as requested:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/26/2009 at 11:22 AM

Application Version : 4.32.1000

Core Rules Database Version : 4411
Trace Rules Database Version: 2243

Scan type : Quick Scan
Total Scan Time : 00:19:06

Memory items scanned : 533
Memory threats detected : 0
Registry items scanned : 443
Registry threats detected : 0
File items scanned : 13828
File threats detected : 85

Adware.Tracking Cookie
C:\Documents and Settings\Name\Cookies\name@secure.partyaccount[1].txt
C:\Documents and Settings\Name\Cookies\name@d.mediaforceads[2].txt
C:\Documents and Settings\Name\Cookies\name@ads.adultadvertising[1].txt
C:\Documents and Settings\Name\Cookies\name@us.sitestat[2].txt
C:\Documents and Settings\Name\Cookies\name@tacoda[2].txt
C:\Documents and Settings\Name\Cookies\name@ehg-eset.hitbox[2].txt
C:\Documents and Settings\Name\Cookies\name@trvlnet.adbureau[1].txt
C:\Documents and Settings\Name\Cookies\name@airtrade.122.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@media.photobucket[1].txt
C:\Documents and Settings\Name\Cookies\name@casalemedia[1].txt
C:\Documents and Settings\Name\Cookies\name@richmedia.yahoo[2].txt
C:\Documents and Settings\Name\Cookies\name@tribalfusion[1].txt
C:\Documents and Settings\Name\Cookies\name@apmebf[2].txt
C:\Documents and Settings\Name\Cookies\name@at.atwola[1].txt
C:\Documents and Settings\Name\Cookies\name@partyaccount[1].txt
C:\Documents and Settings\Name\Cookies\name@e-2dj6wflocgdjmhp.stats.esomniture[2].txt
C:\Documents and Settings\Name\Cookies\name@fastclick[1].txt
C:\Documents and Settings\Name\Cookies\name@interclick[1].txt
C:\Documents and Settings\Name\Cookies\name@insightexpressai[1].txt
C:\Documents and Settings\Name\Cookies\name@advertising[2].txt
C:\Documents and Settings\Name\Cookies\name@burstnet[2].txt
C:\Documents and Settings\Name\Cookies\name@adserver.adtechus[1].txt
C:\Documents and Settings\Name\Cookies\name@doubleclick[1].txt
C:\Documents and Settings\Name\Cookies\name@adbrite[2].txt
C:\Documents and Settings\Name\Cookies\name@content.yieldmanager[3].txt
C:\Documents and Settings\Name\Cookies\name@2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@ads.undertone[2].txt
C:\Documents and Settings\Name\Cookies\name@e-2dj6wbmyegc5kbo.stats.esomniture[2].txt
C:\Documents and Settings\Name\Cookies\name@bellcan.adbureau[2].txt
C:\Documents and Settings\Name\Cookies\name@247realmedia[2].txt
C:\Documents and Settings\Name\Cookies\name@atdmt[1].txt
C:\Documents and Settings\Name\Cookies\name@statcounter[1].txt
C:\Documents and Settings\Name\Cookies\name@e-2dj6wjnyskd5ccp.stats.esomniture[2].txt
C:\Documents and Settings\Name\Cookies\name@redorbit[1].txt
C:\Documents and Settings\Name\Cookies\name@msnportal.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@us.sitestat[1].txt
C:\Documents and Settings\Name\Cookies\name@statse.webtrendslive[2].txt
C:\Documents and Settings\Name\Cookies\name@classmates.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@pointroll[1].txt
C:\Documents and Settings\Name\Cookies\name@media6degrees[1].txt
C:\Documents and Settings\Name\Cookies\name@adcentriconline[2].txt
C:\Documents and Settings\Name\Cookies\name@invitemedia[2].txt
C:\Documents and Settings\Name\Cookies\name@kontera[2].txt
C:\Documents and Settings\Name\Cookies\name@linksynergy[1].txt
C:\Documents and Settings\Name\Cookies\name@realmedia[2].txt
C:\Documents and Settings\Name\Cookies\name@bluestreak[2].txt
C:\Documents and Settings\Name\Cookies\name@specificclick[1].txt
C:\Documents and Settings\Name\Cookies\name@e-2dj6wjlieidjsdo.stats.esomniture[2].txt
C:\Documents and Settings\Name\Cookies\name@ad.yieldmanager[2].txt
C:\Documents and Settings\Name\Cookies\name@ads.associatedcontent[2].txt
C:\Documents and Settings\Name\Cookies\name@traveladvertising[1].txt
C:\Documents and Settings\Name\Cookies\name@mediaplex[2].txt
C:\Documents and Settings\Name\Cookies\name@ads.networldmedia[1].txt
C:\Documents and Settings\Name\Cookies\name@serving-sys[2].txt
C:\Documents and Settings\Name\Cookies\name@nasdaq.122.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@tracking.foxnews[1].txt
C:\Documents and Settings\Name\Cookies\name@videoegg.adbureau[1].txt
C:\Documents and Settings\Name\Cookies\name@partypoker[1].txt
C:\Documents and Settings\Name\Cookies\name@ehg-zoom.hitbox[1].txt
C:\Documents and Settings\Name\Cookies\name@overture[2].txt
C:\Documents and Settings\Name\Cookies\name@adserver.adreactor[1].txt
C:\Documents and Settings\Name\Cookies\name@counter.surfcounters[1].txt
C:\Documents and Settings\Name\Cookies\name@www7.addfreestats[1].txt
C:\Documents and Settings\Name\Cookies\name@chitika[1].txt
C:\Documents and Settings\Name\Cookies\name@yieldmanager[1].txt
C:\Documents and Settings\Name\Cookies\name@ads.vayama[2].txt
C:\Documents and Settings\Name\Cookies\name@zedo[2].txt
C:\Documents and Settings\Name\Cookies\name@ads.bridgetrack[2].txt
C:\Documents and Settings\Name\Cookies\name@content.yieldmanager[1].txt
C:\Documents and Settings\Name\Cookies\name@trinitymirror.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@hitbox[1].txt
C:\Documents and Settings\Name\Cookies\name@www.partypoker[1].txt
C:\Documents and Settings\Name\Cookies\name@associatedcontent.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@bs.serving-sys[1].txt
C:\Documents and Settings\Name\Cookies\name@ads.pointroll[2].txt
C:\Documents and Settings\Name\Cookies\name@sympatico.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@questionmarket[1].txt
C:\Documents and Settings\Name\Cookies\name@collective-media[1].txt
C:\Documents and Settings\Name\Cookies\name@revsci[1].txt
C:\Documents and Settings\Name\Cookies\name@cdn4.specificclick[2].txt
C:\Documents and Settings\Name\Cookies\name@specificmedia[1].txt
C:\Documents and Settings\Name\Cookies\name@d4.rallyadadserver[2].txt
C:\Documents and Settings\Name\Cookies\name@e-2dj6wbkoencjeap.stats.esomniture[2].txt
C:\Documents and Settings\Name\Cookies\name@usatoday1.112.2o7[1].txt
C:\Documents and Settings\Name\Cookies\name@ehg-ctv.hitbox[2].txt


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5076

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/22/2010 11:34:18 PM
mbam-log-2010-11-22 (23-34-18).txt

Scan type: Quick scan
Objects scanned: 155771
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 23 November 2010 - 12:33 PM

I think you need to Un and re install quick time. I cannot get info on this "SequiciaQuicktime" can you verify this name?

Go thru Start,Control panel, Add / Remove programs
Find QuickTime in the list of programs, then click Uninstall, click Yes.
After the uninstallation is complete, do not restart your computer if you are prompted to.
If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.


Now manually remove remaining program files and folders.

Open My Computer,open Local Disk. (Drive C in most cases)
Open Program Files. Right-click on the QuickTime folder and click Delete from the shortcut menu.
Navigate to C:Windowssystem32.
Remove the files QuickTime.qts and QuicktimeVR.qtx

Restart your computer


Now reinstall it from HERE


Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 doughboy1

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Posted 23 November 2010 - 02:15 PM

i don't use quicktime so i didn't re-install.
ESET LOG:
C:\Documents and Settings\All Users\Application Data\CanonBJ\IJPrinter\CNMWINDOWS\Canon MP240 series Printer\LanguageModules\040c\DriverCanon.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\All Users\Application Data\CanonBJ\IJPrinter\CNMWINDOWS\Canon MP240 series Printer\LanguageModules\0411\PrinterDriver.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\Application Data\Mozilla\Firefox\Profiles\4jgij1zd.default\extensions\searchtoolbar@zugo.com\defaults\preferences\prefs.js Win32/Agent.RQD.Gen trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\Desktop\OpenOffice.org 3.1 (en-US) Installation Files\redist\RedistributableMicrosoft.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\Local Settings\temp\1C.tmp\NirCmdextra.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\Local Settings\temp\9.tmp\NirCmdextra.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\BearShare\Williams\Yearbook 2\LoveWilliams.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\Black Mighty Orchestra - Formentera De Noche d.1-2\MightyBlack.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\George Michael - Top ten singles collection\CarelessMichael27308.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\iTunes\iTunes Music\Compilations\Beach House 04.05\LeftNothing.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\iTunes\iTunes Music\Diana Ross\Diana Extended - The Remixes\BossDavid7145.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\Miyazawa - Real Ibiza3 Chilling You Softly\AnjosIrmos22487.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\Nightmares On Wax - Real Ibiza VI - Night\ThinkingOmara.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\The Village People - The Casablanca Records Story (Disc 2)\PeopleVillage.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Documents and Settings\Name\My Documents\My Music\Various - Club, House, EBM - Subliminal - Winter Sessions V\LongRunni.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Apple Software Update\SoftwareUpdate.Resources\de.lproj\SoftwareUpdateLocalizedApple.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Apple Software Update\SoftwareUpdateFiles.Resources\de.lproj\UpdateSoftwareUpdateFilesLocalized2.1.1.115.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Ahead\Lib\NMDvdContentHandlerNMVisualizerNas.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Ahead\Lib\NMVDSNero.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Ahead\NAS\NeroAnimation.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Ahead\Nero Web\SuiteProductSetup10019.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\EPSON\EBAPI\eEBWSDPortRsveEBNWDev.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Updateacexbe.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Microsoft Shared\PROOF\msth3esLanguage1.0.3522.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Microsoft Shared\PROOF\3082\msgr3esComponents.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\Microsoft Shared\Triedit\EditingTRIEDIT6.01.9246.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\MSSoap\Binaries\Resources\1033\SoapSoap.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Common Files\SpeechEngines\Microsoft\TTS\1033\WindowsTMSystem5.1.4111.00.0108171148.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Movie Maker\wmm2fxaWMM2EXTRES.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\Network Associates\Common Framework\PolicyUpdateSubSys3.5.0.412.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\QuickTime\QTSystem\QuickTime3GPPAuthoring.Resources\zh_TW.lproj\QuickTimeResourcesQuickTime7.6.2.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.Resources\it.lproj\QuickTimeQuickTimeResources.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.Resources\pt_PT.lproj\SequnciaQuickTime7.6.2.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\Program Files\QuickTime\QTSystem\QuickTimeWebHelper.Resources\QuickTimeResourcesQuickTimeResources.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting (after the next restart) - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP10\A0000622.exe a variant of Win32/Kryptik.IGI trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005399.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005400.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005401.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005402.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005403.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005404.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005405.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005406.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005407.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005408.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005409.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005410.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005411.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005412.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005413.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005414.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005415.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005416.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005417.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005418.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005419.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005420.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP9\A0000585.exe a variant of Win32/Kryptik.IGI trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB2079403\MicrosoftSystem.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB2160329\WindowsSystem.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB956390-IE7\SP2QFE\InternetIEAKSIE.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB956802\SP3QFE\gdi32Microsoft.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB956803\spmsgspmsg6.3.0013.0.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB958644\SystemOperating.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB961371\spmsgSystem.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$hf_mig$\KB979309\SystemMicrosoft.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\$NtUninstallKB950762$\spuninst\WindowsMicrosoft.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\ime\SystemMSCANDUI.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\inetsrv\MicrosoftInformation6.0.2600.5512.0804130852.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\mui\0408\WindowsMicrosoft.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\mui\0816\Windowsxpsp1res.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\system32\wbem\Operatingkrnlprov.exe a variant of Win32/Kryptik.IHM trojan cleaned by deleting - quarantined
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32comctl32.exe a variant of Win32/Kryptik.IHM trojan unable to clean

#6 boopme

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Posted 23 November 2010 - 03:27 PM

Appears we have one we could not clean.. You have downloaded some poisoned music tracks and perhaps an application from somewhere and they gave you some serious malwares.

Update,Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 doughboy1

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Posted 23 November 2010 - 09:24 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5178

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/23/2010 6:23:59 PM
mbam-log-2010-11-23 (18-23-59).txt

Scan type: Full scan (C:\|)
Objects scanned: 211557
Time elapsed: 45 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 19

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Name\Local Settings\temp\NODF97.tmp (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\EPSON\EBAPI\eEBSvcEnhanced2.3.6.0.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Microsoft Shared\Smart Tag\1033\OfficeMicrosoft12.0.4518.1014.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Sonic Shared\Sonic Central\Audio\LaunchMainrlang2.00.79.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005421.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005422.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005423.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005424.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005425.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005426.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005427.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005428.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005429.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005430.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005431.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005432.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005433.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{56DC03FC-B660-48B1-9E78-E802C4FAE875}\RP19\A0005434.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32comctl32.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

#8 boopme

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Posted 23 November 2010 - 10:26 PM

Ok we got it. How is it running now? We have infections left in the Systenm Restore files (System Volume Information\_restore) that we need to clean so do this.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.


one more quick scan please.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 doughboy1

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Posted 23 November 2010 - 10:59 PM

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5179

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/23/2010 7:59:16 PM
mbam-log-2010-11-23 (19-59-16).txt

Scan type: Quick scan
Objects scanned: 155361
Time elapsed: 5 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#10 boopme

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Posted 23 November 2010 - 11:10 PM

Looks good here, any issues on that end?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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