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Warning message at bootup doesn't allow the OS load


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#1 k-Kariya

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Posted 22 November 2010 - 03:45 PM

Dell Vostro 1000
Windows XP Professional

I got this laptop that has this error message pop up whenever I turn it on. It says "Warning: The Battery Could Not Be Be Identified. The system will be unable to charge this battery". I've found other posts up that talk about the same problem:

http://www.bleepingcomputer.com/forums/topic120646.html

I'm able to remove the battery and I can get past that message, but as the OS is loading the screen tends to get white & distorted and it freezes, not letting me get inside and replace the BIOS. I noticed that in the topic it doesn't mention anything about their computers freezing so I'm assuming that the freezing is caused by something different. Has anyone had a similar problem or know where to go to get any additional information?

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#2 k-Kariya

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Posted 22 November 2010 - 04:07 PM

A quick update, I managed to get the OS to load and get to the sign in page, but the white distortion is still there. If the screen is left alone it slowly fades to white but when I tap the screen it regain focus. Even when I try to move the mouse or type anything it stays still until I tap the screen, that's when I can see whatever changes I've made to the screen.

#3 Mooseby

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Posted 23 November 2010 - 10:08 PM

Can you use an external monitor or do you have access to another computer, you may need to research screen issues and check your video card.

Edited by Mooseby, 23 November 2010 - 10:08 PM.


#4 k-Kariya

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Posted 23 November 2010 - 10:45 PM

I tried using an external monitor yesterday and it was able to it worked but now it doesn't even read it. I looked up a couple of issues on screens turning white and came across this:

http://www.laptoprepair101.com/laptop/2008/04/13/laptop-lcd-screen-turned-white/

The problem isn't exactly the same but the article still looks helpful. I'm looking at the manual to find how to open up the screen. My question right now is, if the laptop can't read the external monitor does that mean the problem lies in the motherboard. Should I still bother opening up the screen?

#5 dc3

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Posted 23 November 2010 - 10:52 PM

If the VGA output doesn't work on a known monitor then there is a good chance that the integrated graphics IC is going south.

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#6 k-Kariya

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Posted 24 November 2010 - 02:54 PM

So is it still salvagable?

#7 dc3

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Posted 25 November 2010 - 10:29 AM

The graphics for this computer is a chip on the motherboard. If this has died, then the options would be to replace the IC (Integrated Circuit) if you could find one, or to replace the motherboard.

Is this computer still under warranty?

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#8 k-Kariya

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Posted 26 November 2010 - 05:40 PM

As far as I know it's not. My friend got this laptop off of his older brother and I think he's had it for a while.




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