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IBM Aptiva "1762 Configuration Change" Error


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#1 The Jolly Dummkopf

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Posted 22 November 2010 - 11:10 AM

Hello,

I have an old Windows 95-era IBM Aptiva computer (Model 2161-C9X) currently running Windows ME. Recently, however, I received a new computer and so I planned to recycle the Aptiva. Thus I tried wiping the hard drive with Active @KillDisk, although I couldn't figure out how to run the program properly so I gave up. Later on, I figured I'd try wiping the hard drive again but this time I was unable to advance past the Motherboard start up screen. Instead of Windows ME booting up, I heard two beeps and then got this message:

IBM SurePath Setup Utility
POST Statup Error(s)
The following error(s) were detected when the system was started:
1762 Configuration Change Has Occured
Select One Of the following options:
Continue with setup utility.
Exit the setup utility.


Regardless of which option I selected, I eventually was lead to this screen. When I then inserted a floppy disk and pressed F1, I heard a beep and the screen blinked but nothing else happened.

I don't think the error is due to my trying to run Active @KillDisk because I don't think I ran successfully. But I don't know what else it could be...

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#2 Eyesee

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Posted 22 November 2010 - 01:04 PM

I havent seen that screen for a LONG time!!
Nice artwork btw

Basically it is asking for the BIOS setup disk that used to ship with IBM's years ago
See if ctrl-alt-esc will get you into the bios & check the settings such as date/time, floppy config, hard drive config etc. PnP OS (if an option) should be set to yes.

Also try downloading a 98 boot disk from http://www.bootdisk.com/
If you can boot to that it should take you to an A:> propmpt
From there type FDISK & hit enter
Select option 4 Display Partition Information
It should say No partitions defined
If so, the drive is wiped clean
In the beginning there was the command line.

#3 The Jolly Dummkopf

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Posted 23 November 2010 - 03:08 PM

Alright, I shall try that out.
Thanks for the advice (and the complement)!

#4 Eyesee

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Posted 23 November 2010 - 05:03 PM

Let us know how it turns out
In the beginning there was the command line.

#5 The Jolly Dummkopf

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Posted 23 November 2010 - 05:26 PM

Unfortunately, neither pressing ctrl-alt-esc nor using the 98 boot disk worked...
Nothing happened when I pressed ctrl-alt-esc although in the setup utility there were some of the options you mentioned but the was no PnP OS option.
I tried booting from the 98 boot disk but I only received a message telling me the computer was trying to load FreeDOS (which it was unable to do) over and over again.

#6 Eyesee

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Posted 23 November 2010 - 05:55 PM

Sounds like the boot disk wasnt created properly or the wrong one was selected
What I want to do is to see if the partition on the drive is deleted so that you can recycle the system

From another system that has a floppy disk go to http://www.bootdisk.com/bootdisk.htm
Select Windows 98SE OEM, You can either save the file or run it directly.
It will prompt you for a floppy and create the boot disk
Insert it into the Aptiva and boot from it using option 2 (without cdrom support) as we do not need that.
It will bring you to an A:\> prompt
Type fdisk & hit enter
Select option 4 display partiton information
If it says no partitions defined the drive is wiped out
In the beginning there was the command line.

#7 The Jolly Dummkopf

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Posted 23 November 2010 - 07:48 PM

Okay, so I'm now able to get to the point where I type in FDISK. However, instead of receiving a set of options I get the message "No fixed disks present".
Thanks for the help so far.

#8 Eyesee

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Posted 24 November 2010 - 01:17 PM

Glad to help with the old stuff!
Dont get much call for it anymore

Sounds like the system is not seeing the hard drive on the hardware level.
Doing some research I found that all IBM Aptiva's use F1 to enter the BIOS.
Thats what your illustration (which is now a cool avatar) is trying to tell us DOH!

Try it and see if you can get in the BIOS. See if it is recognizing the hard drive

What floppy disk did you insert when you tried this in post #1?
In the beginning there was the command line.

#9 The Jolly Dummkopf

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Posted 25 November 2010 - 09:29 PM

The floppy I used in my first post must be faulty because I was unable to use it as the boot disk. So I've tried using a different floppy disk although I still have been unable to reach the BIOS. I've actually tried using three different floppy disks: the first two got me past the F1 screen but gave me the message Non-system disk or disk error. Replace and strike any key when ready and the third disk also got me past the F1 screen but gave me this enigmatic message Remove disks or other media. Press any key to restart which led me back to the F1 screen all over again.

#10 Eyesee

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Posted 26 November 2010 - 01:20 PM

How are you planning to recycle this machine?
Were you going to donate it or take it to a recycling center?
Was your intent just to ensure that your data is inaccessible?
In the beginning there was the command line.

#11 The Jolly Dummkopf

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Posted 26 November 2010 - 07:11 PM

I was planning on taking it to a recycling centre and my intent was to make the data inaccessible. I suppose the data is in a quite inaccessible condition then, right?

#12 Eyesee

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Posted 26 November 2010 - 07:51 PM

I would suspect so
Since you are going to trash the system, you could remove the hard drive and whack it a few times with a hammer to shatter the plattens.
Ive done that before. It helps to take your aggressions out :killcomp:
In the beginning there was the command line.

#13 The Jolly Dummkopf

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Posted 27 November 2010 - 06:06 PM

I'll do that then. :lol:

Thanks again for all your help!

#14 P.C.Guy

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Posted 27 November 2010 - 06:56 PM

Best Buy takes donation computers. There are some other organizations that do that as well.
My Blog: New PC Tips




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