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System Tools virus


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#1 luv2bike2nv

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Posted 21 November 2010 - 08:31 PM

I have been working on a friends computer that has the System Tools virus. I have performed the following:

installed and ran the updates for the following programs:
Malwarebytes
Ad-Aware
Search and Destroy
Glary Utilites
Spyware Blaster

After I had updated all programs I rebooted the computer into Safe Mode and ran all of the above programs except for Spyware Blaster (since there is nothing to run)

Malwarebytes found one Malware and it was removed
Ad-Aware found a couple of Ad-ware files and they were removed
Spybot Search and Destroy found several Spyware files and they were removed
Glarys found and fixed issues in the Registry, spyware and adware, cleaned up the Temp Internet files.

I am at a lost now. Can someone help me out?

Thanks so much!

R

Edited by Budapest, 21 November 2010 - 08:34 PM.
Moved from XP ~BP


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#2 Budapest

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Posted 21 November 2010 - 08:35 PM

Download this file and save it to your desktop:

http://download.bleepingcomputer.com/grinler/rkill.scr

Double-click the file to run it. A command window will open briefly. Then run a quick scan with Malwarebytes. Post the Malwarebytes log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 luv2bike2nv

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Posted 21 November 2010 - 09:51 PM

I ran the rkill.scr and then the quick Malwarebytes scan

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5158

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 7.0.5730.11

11/21/2010 6:43:44 PM
mbam-log-2010-11-21 (18-43-44).txt

Scan type: Quick scan
Objects scanned: 194579
Time elapsed: 12 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Budapest

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Posted 21 November 2010 - 09:57 PM

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 luv2bike2nv

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Posted 22 November 2010 - 12:14 AM

The scan is still running. i will post the results tomorrow.
Thank you for your help.

#6 luv2bike2nv

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Posted 22 November 2010 - 10:16 AM

Here is the Log from SUPERAntiSpyware.
Just an FYI, I had to install SUPERAntiSpyware in SAFE MODE, I can not run anything in normal mode, windows tells me that the file is corrupt and cannot execute it.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/21/2010 at 11:02 PM

Application Version : 4.45.1000

Core Rules Database Version : 5767
Trace Rules Database Version: 3579

Scan type : Complete Scan
Total Scan Time : 03:26:53

Memory items scanned : 249
Memory threats detected : 0
Registry items scanned : 6620
Registry threats detected : 0
File items scanned : 104169
File threats detected : 163

Adware.Tracking Cookie
C:\Documents and Settings\Administrator\Cookies\administrator@revsci[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@a1.interclick[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@acitydiscount[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ad.wsod[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ad2.popcap[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@adecn[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@adnetxchange[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.ad4game[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.adgoto[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.as4x.tmcs.ticketmaster[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.cnn[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.crakmedia[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.mbrgames[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.monster[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.nba[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.oregonlive[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.pof[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.pubmatic[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.sexogratis.com[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.tmnetads[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.traffikings[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.undertone[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.vemglobal[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.whaleads[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.youporn[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@ads.zeusclicks[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@adxpansion[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@adxpose[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@amex-insights[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@at.atwola[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@azjmp[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@bigporntube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@caloriecount.about[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@chatrooms.sexchatsexchat[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@chitika[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@clickfuse[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@cn.clickable[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@collective-media[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@bleeptt[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@dc.tremormedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@dev.hardsextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@displayadnetwork[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@dmtracker[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@eas.apm.emediate[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@easytattoofinder[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@edgeadx[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@eyewonder[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@fameporn[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@freeadultmedia[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@freematureporngallery[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@bleepovermyex[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@bleeptubeporn[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@girlsteachsex[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@hardsexmate[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@hardsextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@homefinder[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@homemadesextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@hornyteens4you[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@in.getclicky[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@interclick[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@intermundomedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@invitemedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@kanoodle[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@kantarmedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@legolas-media[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@lfstmedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[10].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[11].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[3].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[4].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[5].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[6].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[8].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@liveperson[9].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@longporntube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@lucidmedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@media.adfrontiers[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@media.hoffmanmedia[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@media.photobucket[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@media303[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@media6degrees[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@mediabrandsww[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@mediaforge[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@mofosexcams[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@mofosex[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@mypornfriends[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@pluckit.demandmedia[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@pornhublive[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@pornhub[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@pornozalupa[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@pornsmovies[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@porn[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@postclicks[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@qnsr[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@revsci[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@richmedia.yahoo[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@rotoinfo.stats[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sales.liveperson[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sales.liveperson[3].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sales.liveperson[4].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sec1.liveperson[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@secure.pornhublive[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sexcams101[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sexogratis.com[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@sextubeclips[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@static.ads.crakmedia[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@static.freewebs.getclicky[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@stats.paypal[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@stats.townnews[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@stats[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@thecartoonporn[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@tour1.xxxmatch[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@trafficholder[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@trafficholder[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@vidsbleeper[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@webpower[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@wt.xxxmatch[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.3dstats[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.acitydiscount[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.burstbeacon[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.clickmanage[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.bleepcore[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.displayadnetwork[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.fameporn[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.fishsexmovies[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.fpctraffic2[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.freeadultmedia[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.hardsexmate[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.hardsextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.homemadesextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.homemadesextube[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.matracking[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.mofosex[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.mofosex[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.mofosex[3].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.pixeltrack66[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.pornhub[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.sexcams101[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.socialtrack[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.witchsextube[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.xxxgamer[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.xxxmatch[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@www.xxxmilfpics[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@xxxgamer[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@xxxmatch[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@yadro[2].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@yieldmanager[1].txt
C:\Documents and Settings\Johnandrhonda\Cookies\johnandrhonda@youporn[2].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@ad2.doublepimp[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@hairy-beauty[2].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@mofosex[2].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@pornhost[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@richmedia.yahoo[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@tailteens[2].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.hairy-beauty[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.hairypussycuties[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.hairypussycuties[3].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.homemadesextube[1].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.homemadesextube[2].txt
C:\Documents and Settings\Johnny.RHONDA\Cookies\johnny@www.pornhost[1].txt

Rootkit.Agent/Gen-Rustock
C:\SYSTEM VOLUME INFORMATION\_RESTORE{179DA7CF-30D8-45FD-B28D-685ABABA2E31}\RP25\A0009994.SYS

#7 Budapest

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Posted 22 November 2010 - 05:42 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page. Note that this scan can take a LONG time, it might be best to set it to run overnight.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the anti-virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 luv2bike2nv

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Posted 22 November 2010 - 07:58 PM

I am having difficulty with DrWebCureIt program.
I had downloaded the program from the alternate website because the original link was to a foriegn site in a language I do not understand.
The alternate site is download.cnet.com which i trust.
I downloaded the file from a different computer, copied the file over to the infected computer and ran the program in safe mode.
it informed me that the version that I have is "174 days old and and it is very much outdated".
I can not access the internet with the infected computer so i decided to move forward.
I clicked on Start Scan and the next message came up saying that my "license key file has expired" i clicked on OK
and the About Dr Web Scanner box came up with user name and license key and a bunch of other stuff (version, date, records status informationa about the key, engine etc).
I clicked on OK and another box came up "Your license key file is absent, outdated or invalid! To purchase a new license key, call your register dealer".
click on ok. and another box comes up saying that it "has not found any viruses or suspious on your PC" and bunch of other stuff about running the full scan---which i can not do.

Now i am at a lost!
Thanks for your help!

#9 Budapest

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Posted 22 November 2010 - 08:57 PM

Strange, as the website is in English for me.

When you go to the website click on the drop down box in the top right hand corner of the page and select "English".
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#10 luv2bike2nv

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Posted 22 November 2010 - 10:24 PM

Ok i was finally able to get the correct file downloaded with your instructions to translate to english. thanks. it did the quick scan and found one file and i am doing the complete scan now. hopefully it will complete in the next 2 1/2 hours, if not and I post back in the morning will someone be monitoring this post?

#11 Budapest

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Posted 22 November 2010 - 10:43 PM

Don't worry, I'll be monitoring the post.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#12 luv2bike2nv

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Posted 23 November 2010 - 10:00 AM

Here are the results from the DrWebCureIt scan.

nkidm01822.exe;c:\documents and settings\all users\application data\nkidm01822;Trojan.DownLoader1.38378;Invalid path to file ;
nKiDm01822.exe;C:\Documents and Settings\All Users\Application Data\nKiDm01822;Trojan.DownLoader1.38378;Incurable.Moved.;
NetZero - First Month Free!.exe;C:\Documents and Settings\All Users\Desktop;Trojan.Click.1487;Deleted.;
NetZero - First Month Free!.exe;C:\Documents and Settings\All Users\Start Menu;Trojan.Click.1487;Deleted.;
slgclientservicesredists.exe\1.file;C:\My Games\Cake Mania\slgclientservicesredists.exe;Adware.SpywareStorm;;
slgclientservicesredists.exe;C:\My Games\Cake Mania;Container contains infected objects;Moved.;
McciCoreInstaller_DSR.exe\McciCoreInstaller_DSR;C:\Program Files\2Wire\sst\Package\McciCoreInstaller_DSR.exe;Probably MULDROP.Trojan;;
McciCoreInstaller_DSR.exe;C:\Program Files\2Wire\sst\Package;Container contains infected objects;Moved.;
MotVNC.exe\data009;C:\Program Files\2Wire\sst\VNC\MotVNC.exe;Program.RemoteAdmin;;
MotVNC.exe;C:\Program Files\2Wire\sst\VNC;Container contains infected objects;Moved.;
InstallHelper.exe;C:\Program Files\Common Files\Motive;Probably MULDROP.Trojan;Incurable.Moved.;

#13 luv2bike2nv

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Posted 23 November 2010 - 02:34 PM

So far the computer seems to be working fine, the System Tools virus has not popped up. I need to bring the computer back to my friend since I will be taking off for the next couple of days. PLEASE let me know if I need to do anything else on the computer so i can inform my friend not to use the ocmputer. Thanks for your help!!
R

#14 boopme

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Posted 23 November 2010 - 04:16 PM

If I may add 2.. Muldrop is a trojan that drops a trojan that exploits computers that have not applied Security Bulletin MS08-067.
To prevent reinfection:

Microsoft strongly recommends that users apply the update referred to in Security Bulletin MS08-067 immediately.
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#15 luv2bike2nv

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Posted 23 November 2010 - 05:06 PM

I am applying the XP Service Pack 3 on the computer now. I had thought it was already installed. and from the description for that Bulletin there is no bulletin for Service Pack 3 so hopefully it is included in SP3. Thank you for your 2 cents! Much appreciated!




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