Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

can't uninstall HP unload dll patch


  • Please log in to reply
8 replies to this topic

#1 rikkidegraz

rikkidegraz

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 21 November 2010 - 10:05 AM

I had an HP scanner and Canon printer. I bought a new Canon all-in-one and tried uninstalling HP Scanner. Everything uninstalled except "hp unload dll patch". I just get an Error 1606 - could not access network location0.

I checked msconfig and found the following entries:
HP Digital Imaging Monitor C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe COMMON STARTUP
HP Image Zone Fast Start C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe -s COMMON STARTUP
HPWUSchd2 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe SOFTWARE\Microsoft\Windows\CurrentVersion\Run

All were unticked. For the life of me, I can't get rid of them.

Can you help?

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,556 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:44 PM

Posted 21 November 2010 - 10:42 AM

You've tried reinstalling the software...and properly uninstalling all HP programs?

Louis

#3 rikkidegraz

rikkidegraz
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 21 November 2010 - 11:17 AM

I uninstalled from Control Panel Add/Remove Programs. Isn't that the right way to uninstall?

#4 ThunderZ

ThunderZ

  • Deactivated
  • 4,454 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:44 PM

Posted 21 November 2010 - 11:49 AM

Was this a shared printer? Meaning, connected to one PC but was able to be shared\used on another PC?

#5 rikkidegraz

rikkidegraz
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 21 November 2010 - 11:55 AM

No, just me alone.

#6 ThunderZ

ThunderZ

  • Deactivated
  • 4,454 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:44 PM

Posted 21 November 2010 - 12:04 PM

What is the exact make and model of the HP you want to uninstall?

#7 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:01:44 PM

Posted 21 November 2010 - 12:12 PM

You could, as hamluis suggested, reinstall the HP software.

Then instead of using Add Remove Programs to uninstall

Download and install free version of Revo Uninstaller. After installation open Revo. Click on HP to start the removal process.

For best results, use Advanced. If successful, and asked for a reboot, say no.

Then click Next to begin looking for leftover items. Check only the bold entries.

To make sure you get everything, if any entries-usually the last thing listed and not in bold-have a + sign click on the + until you see more bolded items. Check those items to delete. Click next and let it find files you can safely delete.

If a reboot was required, do so after deleting files and folders.

#8 rikkidegraz

rikkidegraz
  • Topic Starter

  • Members
  • 67 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 22 November 2010 - 01:27 PM

OK, I did as I was told and reinstalled HP software. I then proceeded to Add/Remove programs. This time I uninstalled the HP patch first and it uninstalled. I then uninstalled the rest, but here is the rub - the following entries are still in msconfig/startup:
HP Digital Imaging Monitor C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe COMMON STARTUP
HP Image Zone Fast Start C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe -s COMMON STARTUP
HPWUSchd2 C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

Why are they still be there?

BTW, I really didn't feel like installing yet another program.

#9 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Members
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:01:44 PM

Posted 22 November 2010 - 04:16 PM

Sometimes things don't disappear from msconfig when a program is uninstalled and you are left with an invalid entry.

I suggested Revo because it does a better job at getting rid of files, folders, and registry keys than Add Remove programs.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users