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WIN XP PRO ACTIVATION ISSUES AFTER REPAIR


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6 replies to this topic

#1 d1ngaa

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Posted 21 November 2010 - 08:20 AM

Hi Guys/gals


had a bad time trying to remove a trojan that targets winlogon.exe and explorer.exe , to cut a long story short I ended up having to do a repair to windows from an oem disc but when now trying to activate I am told my product key is invalid , the product key is correct and came with the cd but I am stuck with a pc that I cannot log onto without activating and continually get stuck in a at the logon propmting me to activate, cannot even get into safe mode as windows is not allowing as long as not activated.

My question is - is there any way around this situation, I really don't want to clean install as lots of stuff on pc I really need to recover


thanks in advance

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#2 hamluis

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Posted 21 November 2010 - 10:39 AM

Maybe I'm missing something...but why not follow the instructions and attempt to activate?

That's what the PA folks/system are for.

Louis

#3 d1ngaa

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Posted 21 November 2010 - 04:34 PM

hi Louis thanks for the reply


unfortunately I have tried to activate both via internet and via phone , I eventually ended talking to a rep who was very hard to hear but she gave me a number to call tech support here in uk , I ended up listening to a computerised voice and following all the prompts as requested but still unable to activate and windows tells me I may be the victim of pirated software , this IS NOT THE CASE.

I have a genuine xp pro cd with the correct product key from the sticker on the software documentation but somehow I can't get it to activate, any help gratefully accepted or maybe point me out where I can get the assistance I need

tia

#4 hamluis

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Posted 21 November 2010 - 05:08 PM

Well...I don't see where we can referee PA issues between you and Microsoft.

Microsoft (and authorized reps) IS the referee.

Unless there is some issue involving hardware that could possibly be impacting the system...I don't see where this forum can yield any useful data.

The only thing I know of that might make a system behave in such manner...might be a bad CMOS battery (mental stretch of imagination) or a system with damaged Windows and OEM files. Attempted cures would be to replace the CMOS battery and do a clean install. I had an HP system that had similar issues and that's how I resolved it (deleted the entire HP install, used one of my purchased XP licenses to do a clean install).

Louis

#5 d1ngaa

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Posted 24 November 2010 - 10:30 AM

for anyone interested I found a workaround to access my files and the internet by using the windows key and u after logon to xp , this opens narrator and you can open a web page and access your files in that manner.

I think my problem stems from the fact that the cd I used to repair windows was not the original that was used on the build of the pc , time to put it to better use anyway . I have bought a new pc and will transfer my data , and donate the old one to a worthwhile cause

#6 hamluis

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Posted 24 November 2010 - 10:43 AM

Thanks for posting your workaround...happy computing :).

Louis

#7 Eyesee

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Posted 24 November 2010 - 01:44 PM

I ran into a similar situation a while back

The solution in my case, believe it or not, was to download and reinstall IE8

Might be worth a shot
In the beginning there was the command line.




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