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Really bad trojan destroying programs and computer!

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3 replies to this topic

#1 Andrew3333


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Posted 21 November 2010 - 07:15 AM

Okay, my computer (not this one) has been getting worse and worse over the past week with trojans and viruses.
I have run Superantispyware, antimalware, avast, AVG, MVregclean, Smitfraudfix, Ccleaner and have winpatrol - none can get rid of the virus for good.

The virus has disabled my access to the internet (probably my adapter drivers) and most programs won't open because it says, "unable to locate compenent x.dll" x being a name like CTFR or something.

I have run the Avast boot scan, it found a few and deleted them but the virus is still there! I am trying system restore in safe mode but it won't allow it and recommends a reboot.

Also Winpatrol tells me that a change is trying to be made in "c:/microsoft...watermark.exe" I have said no every time, is it safe?

I can't transfer any files such as new antivirus software because it will infect the memory stick

I check my task manager regularly and there is never anything suspicious - only thing suspicious is a program called lib32-USB.

please help!
thankyou in advance

Edited by hamluis, 21 November 2010 - 09:08 AM.
Moved from MRL to Am I Infected ~ Hamluis.

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#2 Andrew3333

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Posted 21 November 2010 - 07:27 AM

suspicious start-up programs (programs with no manufacturer) include:

Starwind AE
Protexis Licensing V2
Windows Firewall/Internet connection sharing (ICS) Sharedaccessalerter
Office Source Engine
NT LM Security Support Provider NtlmsspSchedule
Windows Cardspace
Google updater

#3 Andrew3333

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Posted 21 November 2010 - 08:42 AM


Extremely sorry for lack of Hijackthis log - as soon as I can I will try and get one.

I think I have tracked it down to a file in "c:\program files\microsoft\watermark.exe"
It keeps on trying to change my startup entries and whenever I try and delete it it says it is being used by another person/program (I'm guessing the trojan software)

I'm going to try deleting it through the command line (really sorry about the posts I'm just trying to give as much info as I can

Thanks again for anyone who tries to help

#4 Orange Blossom

Orange Blossom

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Posted 21 November 2010 - 06:32 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic362157.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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