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7 replies to this topic

#1 modsruleok

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Posted 21 November 2010 - 05:04 AM

Hi,could someone please tell me why my cumputer laptop just lately keeps turning itself off,the screen turns blue(for about 1-2 secs) reboots itself then asks how i want to cont.. (safe mode) then says something about bluscreen.
This has happenend about 3 times this month,is there a way to stop this or is there a reg scan i should be doing?.Please help as i don't know if my laptop is about to die.lol :crazy:

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#2 Broni

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Posted 21 November 2010 - 03:45 PM

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 modsruleok

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Posted 24 November 2010 - 01:47 PM

==================================================
Dump File : Mini111910-01.dmp
Crash Time : 19/11/2010 16:25:43
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8287e245
Parameter 3 : 0xb822ec64
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+23a245
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini111910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini111610-01.dmp
Crash Time : 16/11/2010 19:49:40
Bug Check String : QUOTA_UNDERFLOW
Bug Check Code : 0x00000021
Parameter 1 : 0x00000000
Parameter 2 : 0x00000001
Parameter 3 : 0x10000000
Parameter 4 : 0x0e3fd678
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+b217d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini111610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini101610-01.dmp
Crash Time : 16/10/2010 11:04:32
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x84c6d698
Parameter 3 : 0x84c6d6e0
Parameter 4 : 0x08090005
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini101610-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini100510-01.dmp
Crash Time : 05/10/2010 15:25:47
Bug Check String : CACHE_MANAGER
Bug Check Code : 0x00000034
Parameter 1 : 0x0005077c
Parameter 2 : 0x88b4b898
Parameter 3 : 0x88b4b594
Parameter 4 : 0x826a52f0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini100510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini091710-01.dmp
Crash Time : 17/09/2010 13:48:20
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82618ede
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ede
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini091710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini090510-01.dmp
Crash Time : 05/09/2010 14:04:00
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000060
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x826f05ae
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini090510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini081810-02.dmp
Crash Time : 18/08/2010 20:02:19
Bug Check String : CACHE_MANAGER
Bug Check Code : 0x00000034
Parameter 1 : 0x0005077c
Parameter 2 : 0x88d53b58
Parameter 3 : 0x88d53854
Parameter 4 : 0x8284a021
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081810-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini081810-01.dmp
Crash Time : 18/08/2010 15:30:26
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82610ede
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ede
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini081810-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini073010-01.dmp
Crash Time : 30/07/2010 14:08:58
Bug Check String : FLTMGR_FILE_SYSTEM
Bug Check Code : 0x000000f5
Parameter 1 : 0x00000068
Parameter 2 : 0xba698788
Parameter 3 : 0xba6987b4
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1c977
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini073010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini072910-01.dmp
Crash Time : 29/07/2010 14:47:25
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x82622ede
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ede
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini072910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini072310-01.dmp
Crash Time : 23/07/2010 15:56:50
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8260cede
Caused By Driver : hal.dll
Caused By Address : hal.dll+3ede
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini072310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

#4 Broni

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Posted 24 November 2010 - 08:11 PM

We have different error types and different files involved, so it could be almost anything.

We need to run some checks.

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#5 modsruleok

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Posted 25 November 2010 - 04:37 PM

i have done what you said but can not send you the info because i can not copy and paste the info.HELP.

#6 Broni

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Posted 25 November 2010 - 04:52 PM

If you don't know how to create a screenshot, write all info down and type it all into your next reply.

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#7 modsruleok

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Posted 26 November 2010 - 09:16 AM

[img]http://http://s1188.photobucket.com/albums/z402/modsruleok/?action=view&current=screen.jpg[/img]

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#8 Broni

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Posted 26 November 2010 - 11:14 AM

Those look good :)

The very next thing to check, is to see, if your computer is clean.
I suggest, you create new topic in "Am I Infected?' forum.

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