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Another Win32/cycbot.b Infection + maybe something else


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6 replies to this topic

#1 ms_guy99

ms_guy99

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  • 3 posts
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  • Local time:01:09 AM

Posted 20 November 2010 - 09:24 PM

Good Day Everyone,
I am also infected with the backdoor: Win32/cycbot.b infection. I followed the instructions on the Preparation forum and only had one problem, which is why I think I may also be infected with something else. Everytime I tried to run GMER program I would get the blue screen (sorry...forgot to write down text....not that it stayed there that long) and my laptop would reboot. After the second time I gave up. I do have the DDS Logs.

I get the indentification of the infection from Windows Defender. I hit remove and the pop-up keeps coming back. I am fortunate enough to still have an internet connection, but this just started about an hour ago....maybe a little longer than that. I could be getting paranoid but I am positive the interval the pop-up from Defender is getting shorter!

I apologize for not having the logs from the GMER program, but I did try. If you have any suggestions I am willing to try them. I would rather not let it crash my system again to get the text of the blue screen...but if you really want it I will go ahead as long as you say it is safe.

Thanks,

Nikki


DDS (Ver_10-11-10.01) - NTFSx86
Run by Nikki at 20:45:05.76 on Sat 11/20/2010
Internet Explorer: 8.0.6001.18975 BrowserJavaVersion: 1.6.0_21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2037.464 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Napster\napster.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TechSmith\Snagit 10\Snagit32.exe
C:\Program Files\TechSmith\Snagit 10\TSCHelp.exe
C:\Program Files\TechSmith\Snagit 10\SnagPriv.exe
C:\Program Files\TechSmith\Snagit 10\snagiteditor.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Live\Installer\WLSettings.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Napster\Plug-in\PPCore.exe
C:\Program Files\Napster\Plug-in\NMCoreCheck.exe
C:\Windows\system32\taskeng.exe
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\shell.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig?hl=en&source=iglk
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uInternet Settings,ProxyServer = http=127.0.0.1:50370
uWinlogon: Shell=explorer.exe,c:\users\owner\appdata\roaming\microsoft\windows\shell.exe
uWindows: Load=c:\users\owner\appdata\local\temp\dwm.exe
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [SansaDispatch] c:\users\owner\appdata\roaming\sandisk\sansa updater\SansaDispatch.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [svchost] c:\users\owner\appdata\roaming\microsoft\svchost.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_ActiveX.exe -update activex
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ContentTransferWMDetector.exe] c:\program files\sony\content transfer\ContentTransferWMDetector.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www1.snapfish.com/SnapfishActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/VistaMSNPUplden-us.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
DPF: {E9B80D94-D8BC-43DE-9138-75605A8D9666} - hxxp://zone.msn.com/bingame/wedd/default/WeddingDash.1.0.0.50.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\zwnfd90u.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 50370
FF - prefs.js: network.proxy.type - 1
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-12-13 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-12-13 135336]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-12-13 267944]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-12-13 60936]
R3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-11-21 01:24:43 -------- d-----w- c:\program files\trend micro
2010-11-21 00:59:01 209408 ----a-w- c:\users\owner\appdata\roaming\microsoft\windows\shell.exe
2010-11-21 00:58:49 127488 ----a-w- c:\users\owner\appdata\roaming\microsoft\svchost.exe
2010-11-21 00:29:06 -------- d-----w- c:\program files\Photo Stamp Remover
2010-11-19 13:46:35 -------- d-----w- c:\users\owner\appdata\roaming\OverDrive
2010-11-19 13:44:21 -------- d-----w- c:\program files\OverDrive Media Console
2010-11-19 13:39:25 -------- d-----w- c:\users\owner\eBooks
2010-11-15 07:07:59 6146896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{a90f3e12-e0e9-42ff-8d43-4e690e4cb83a}\mpengine.dll
2010-11-10 03:14:32 -------- d-----w- c:\windows\en
2010-11-10 03:11:39 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2010-11-10 03:11:39 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2010-11-10 03:11:39 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2010-11-10 03:11:24 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll
2010-11-10 03:06:48 469256 ----a-w- c:\program files\common files\windows live\.cache\4f3d66271cb80842c\InstallManager_WLE_WLE.exe
2010-11-10 03:05:57 15712 ----a-w- c:\program files\common files\windows live\.cache\31dc09671cb808420\MeshBetaRemover.exe
2010-11-10 03:05:13 525656 ----a-w- c:\program files\common files\windows live\.cache\173cb2d71cb808418\DXSETUP.exe
2010-11-10 03:05:13 1691480 ----a-w- c:\program files\common files\windows live\.cache\173cb2d71cb808418\dsetup32.dll
2010-11-10 03:05:12 94040 ----a-w- c:\program files\common files\windows live\.cache\173cb2d71cb808418\DSETUP.dll
2010-11-10 03:05:12 525656 ----a-w- c:\program files\common files\windows live\.cache\15cca8171cb808417\DXSETUP.exe
2010-11-10 03:05:12 1691480 ----a-w- c:\program files\common files\windows live\.cache\15cca8171cb808417\dsetup32.dll
2010-11-10 03:05:11 94040 ----a-w- c:\program files\common files\windows live\.cache\15cca8171cb808417\DSETUP.dll
2010-11-10 03:03:27 -------- d-----w- c:\users\owner\appdata\local\Windows Live
2010-11-10 03:02:22 754688 ----a-w- c:\windows\system32\webservices.dll
2010-11-10 02:47:52 10926592 ----a-w- c:\program files\movie maker\MOVIEMK.dll
2010-11-10 02:47:50 150016 ----a-w- c:\program files\movie maker\MOVIEMK.exe
2010-11-10 02:47:48 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-11-10 02:47:47 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-11-10 02:47:45 36864 ----a-w- c:\windows\system32\rtutils.dll
2010-11-10 02:47:39 2048 ----a-w- c:\windows\system32\tzres.dll
2010-11-10 02:47:25 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-11-10 02:47:22 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-11-10 02:47:21 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-11-10 02:47:03 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-11-10 02:46:45 274944 ----a-w- c:\windows\system32\schannel.dll
2010-11-10 02:46:31 168960 ----a-w- c:\program files\windows media player\wmplayer.exe
2010-11-10 02:46:30 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-11-10 02:46:18 3600768 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-11-10 02:46:17 3548040 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-11-10 02:46:15 502272 ----a-w- c:\windows\system32\usp10.dll
2010-11-10 02:46:11 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-11-10 02:46:09 317952 ----a-w- c:\windows\system32\MP4SDECD.DLL
2010-11-10 02:46:07 81920 ----a-w- c:\windows\system32\iccvid.dll
2010-11-10 02:45:53 304128 ----a-w- c:\windows\system32\drivers\srv.sys
2010-11-10 02:45:53 17920 ----a-w- c:\windows\system32\netevent.dll
2010-11-10 02:45:53 145408 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-11-10 02:45:53 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-11-10 02:45:53 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-11-10 02:45:45 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-11-10 02:45:42 339968 ----a-w- c:\program files\windows nt\accessories\wordpad.exe
2010-11-10 02:45:42 1316864 ----a-w- c:\windows\system32\ole32.dll
2010-11-10 02:45:18 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-11-10 02:45:10 13312 ----a-w- c:\program files\internet explorer\iecompat.dll
2010-11-10 02:45:03 231424 ----a-w- c:\windows\system32\msshsq.dll
2010-11-10 02:40:59 743424 ----a-w- c:\program files\internet explorer\iedvtool.dll
2010-11-10 02:33:47 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-11-10 02:33:43 739328 ----a-w- c:\windows\system32\inetcomm.dll
2010-11-10 02:18:52 531968 ----a-w- c:\windows\system32\comctl32.dll

==================== Find3M ====================

2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-23 05:32:56 301936 ----a-w- c:\windows\WLXPGSS.SCR
2010-09-08 16:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 16:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-09-08 06:01:28 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 05:57:18 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-08 05:57:05 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-08 05:56:53 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-09-08 05:56:53 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-09-08 05:04:36 385024 ----a-w- c:\windows\system32\html.iec
2010-09-08 04:26:46 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-09-08 04:25:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-08-26 16:33:06 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2010-08-26 16:33:04 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2010-08-26 16:33:04 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2010-08-26 16:33:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll

============= FINISH: 20:47:35.22 ===============

Attached Files



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#2 B-boy/StyLe/

B-boy/StyLe/

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Posted 30 November 2010 - 05:02 AM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log



Regards,
Georgi :hello:

cXfZ4wS.png


#3 ms_guy99

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Posted 30 November 2010 - 07:37 AM

Good Day,
So I just reinstalled the OS as I really needed my laptop for personal and professional reasons....only I'm no longer communicating with the person who installed my last upgrade to Vista and Office and attempts to reinstall with the disk they gave me failed...so I ordered Win7 and Office 2010 but have temp ones on my system now until my disks arrive.

I did run the logs just so you can check that everything is good. Haven't had any problems yet...and did do a double scan (with two different programs) on my external hard drive that I transfered all my files to is clean and it came up fine.

TIA!



Here are my logs:

DDS (Ver_10-11-27.01) - NTFSx86
Run by Nikki at 7:09:01.48 on Tue 11/30/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2038.1157 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\sppsvc.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Nikki\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~1\office14\URLREDIR.DLL
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Uninstall Adobe Download Manager] "c:\windows\system32\rundll32.exe" "c:\program files\nos\bin\getPlus_Helper_3004.dll",Uninstall /IE2883E8F-472F-4fb0-9522-AC9BF37916A7 /Get1noarp
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2009-7-13 20992]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-11-25 1343400]

=============== Created Last 30 ================

2010-11-30 11:59:08 -------- d-----w- c:\program files\OverDrive Media Console
2010-11-26 12:05:09 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2010-11-26 12:05:05 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{7a3c4a20-ea43-4aa3-a6a8-25c2ecbe13ed}\mpengine.dll
2010-11-25 14:50:41 -------- d-----w- c:\users\nikki\appdata\local\Adobe
2010-11-25 08:26:01 -------- d-----w- c:\windows\system32\Wat
2010-11-25 08:09:31 257024 ----a-w- c:\windows\system32\msv1_0.dll
2010-11-25 08:01:21 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-11-25 08:01:21 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-11-25 08:01:21 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-11-25 08:01:21 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-11-25 08:01:21 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-11-25 08:01:15 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2010-11-24 15:50:42 398336 ----a-w- c:\windows\system32\TVWizudlg.exe
2010-11-24 15:50:42 140288 ----a-w- c:\windows\system32\igfxtvcx.dll
2010-11-24 15:50:42 -------- d-----w- c:\windows\system32\Lang
2010-11-24 15:46:13 7680 ----a-w- c:\program files\internet explorer\iecompat.dll
2010-11-24 15:46:13 1286016 ----a-w- c:\windows\system32\drivers\tcpip.sys
2010-11-24 15:46:12 4247040 ----a-w- c:\program files\windows nt\accessories\wordpad.exe
2010-11-24 15:46:12 1413632 ----a-w- c:\windows\system32\ole32.dll
2010-11-24 15:46:06 194488 ----a-w- c:\windows\system32\drivers\fvevol.sys
2010-11-24 15:46:04 316928 ----a-w- c:\windows\system32\spoolsv.exe
2010-11-23 16:45:28 1002008 ----a-w- c:\windows\system32\igxpun.exe
2010-11-23 16:45:28 -------- d-----w- c:\windows\system32\x64
2010-11-23 16:44:36 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-11-23 16:44:31 132608 ----a-w- c:\windows\system32\cabview.dll
2010-11-23 15:50:44 320515 ----a-w- c:\windows\AutoKMS.exe
2010-11-23 15:47:07 -------- d-----w- c:\windows\PCHEALTH
2010-11-23 15:44:38 -------- d-----w- c:\program files\Microsoft Analysis Services
2010-11-23 15:44:09 -------- d-----w- c:\users\nikki\appdata\local\Microsoft Help
2010-11-23 15:43:59 -------- d-sh--w- c:\windows\Installer
2010-11-23 12:53:04 -------- d-----w- c:\users\nikki\appdata\local\Diagnostics
2010-11-23 12:30:04 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-11-23 11:22:16 -------- d-----w- c:\users\nikki\appdata\roaming\Malwarebytes
2010-11-23 11:22:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-11-23 11:22:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-11-23 11:22:00 -------- d-----w- c:\progra~2\Malwarebytes
2010-11-23 11:21:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-11-23 11:20:30 -------- d-----w- c:\windows\system32\wbem\Performance
2010-11-23 07:23:05 -------- d-----w- c:\windows\Panther
2010-11-23 07:22:50 -------- d-sh--w- C:\Boot

==================== Find3M ====================

2010-09-08 04:30:04 978432 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 04:28:15 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-08 03:22:31 386048 ----a-w- c:\windows\system32\html.iec
2010-09-08 02:48:16 1638912 ----a-w- c:\windows\system32\mshtml.tlb

============= FINISH: 7:09:30.18 ===============

Attached Files



#4 SpySentinel

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Posted 30 November 2010 - 12:46 PM

Hi Tia,

Before I mark this as resolved I'd like to see two more scans to make sure you are clean; your DDS log is clean though.


Launch Malwarebytes' Anti-Malware
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.




Run ESET Online Scan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
You can refer to this animation by neomage if needed.
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#5 ms_guy99

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Posted 01 December 2010 - 11:52 PM

Good Day,
Here is the MBAM log.

12/1/2010 9:21:13 PM
mbam-log-2010-12-01 (21-21-13).txt

Scan type: Quick scan
Objects scanned: 135213
Time elapsed: 5 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detectd)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


There was nothing found with ESET.

Thanks!

#6 SpySentinel

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Posted 02 December 2010 - 09:43 PM

Your log looks clean, Great Job! :)


Removing Programs using Add/Remove

  • Click "start" on the taskbar and then click on the "Control Panel" icon.
  • Please doubleclick the "Add or Remove Programs" icon
  • A list of programs installed will be "populated" this may take a bit of time.
  • If they exist, uninstall the following by clicking on the following entries and selecting "remove":


    Adobe Reader 8.0

Additional instructions can be found here if needed.


Your Adobe Acrobat Reader is out of date. Older versions are vulnerable to attack.

Please go to the link below to update.

http://www.adobe.com/products/acrobat/readstep2.html



Now for some cleanup..
Please download OTC and save it to Desktop.
  • Please make sure you are connecting to the Internet
  • Double-click OTC.exe
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    The easiest and safest way to do this is:
    • Go to Start > Programs > Accessories > System Tools and click "System Restore".
    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
    • Then go to Start > Run and type: Cleanmgr
    • Click "OK".
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
    Please only choose one.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

  • Install SpywareGuard - SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

  • Update Non-Microsoft Programs - It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

  • McAfee Site Advisor <= McAfee Site Advisor protects your browser against malicious sites and warns you when you go to one.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Malwarebytes’ Anti-Malware <= The best free antimalware application to remove malware and keep your computer clean.
  • SUPER Anti-Spyware <= A very good free antispyware scanner.

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#7 SpySentinel

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Posted 19 December 2010 - 06:34 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please send me a PM with the address of the thread.

Everyone else please begin a New Topic.
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Unified Network of Instructors and Trained Eliminators

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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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