Posted 20 November 2010 - 09:54 PM
Here's what worked for me:
This issue typically occurs when some files cannot be updated successfully. Given the current situation, I suggest we rename the Windows Update temporary folder and then re-try Windows Update. We can refer to the following steps.
Step 1: Rename Windows Update Temporary Folder
1. Close all the open windows.
2. Click the "Start" Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.
5. Click the "Start" Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this folder.
8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.
After the above steps, let's check and install updates using the following methods.
Step 2: How to update in Windows
1. Click the "Start" Button, click "All Programs", and click "Windows Update".
2. From the left panel, click "Check for update".
3. If any update is provided, please click the "Install updates" button to install it.
Note: If it shows no updates available, it means the system is updated now. If the issue persists, please collect the following information in order to provide more effective troubleshooting steps.