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Windows 7 cannot update


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#1 loleo

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Posted 20 November 2010 - 05:52 PM

Hi

Earlier today I formated my HDD, and installed a clean version of windows 7 ( Windows 7 Professional 64bit OEM).

The first time I used Windows Update, only a few updates went successfully, the rest failed.
The second time I tried to update, all updates failed (17 updates).
The error code I recieve I receive looks like this: Code 800B0100.

Does anyone know what to do?

(I have attached a screenshot of my update history, but I had to remove about 75% of the list, because the file was to big)

EDIT:

Here are downloadlinks for the other pictures if needed:

http://www.speedyshare.com/files/25295168/Failed_updates2.jpg
http://www.speedyshare.com/files/25295169/Failed_updates3.jpg
http://www.speedyshare.com/files/25295170/failed_updates4.jpg

Attached Files


Edited by loleo, 20 November 2010 - 05:54 PM.


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#2 Zuhl3156

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Posted 20 November 2010 - 06:22 PM

Make sure that your Windows 7 has been activated. If it has then you can try this:
http://www.thewindowsclub.com/repair-fix-windows-updates-with-fix-wu-utility

#3 Broni

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Posted 20 November 2010 - 07:27 PM

..and, what was the reason for formatting the drive. Have you had any prior issues?

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#4 loleo

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Posted 20 November 2010 - 07:48 PM

My windows was activated, so I will give it a try.

And my reason for reformat was that I recieved a lot of blue screens and failure in different drives / drivers.

EDIT

Ran the executable successfully, however my updates still fail.



I will be away for a couple of hours from this point, if you have any suggestion / questions, please post them and I will respond as soon as I am back.

Edited by loleo, 20 November 2010 - 07:57 PM.


#5 Broni

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Posted 20 November 2010 - 07:56 PM

And my reason for reformat was that I recieved a lot of blue screens

You may have some hardware issue then. That's why you may be having current issues.

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#6 Zuhl3156

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Posted 20 November 2010 - 08:08 PM

Hello Broni, I suppose it's too late to get a peek at some of those Minidumps, eh?

#7 Broni

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Posted 20 November 2010 - 08:19 PM

Yeah, since the drive has been formatted, there is nothing there.

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#8 coxchris

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Posted 20 November 2010 - 08:21 PM

any BSOD now that you know if there is

download BlueScreen Viewer http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtml

After extract and please run it It will automatically scan and select FIle>Save All Information and post the information on your next post.

Edit: Manuel install updates should fix it by KB#

Edit2: Please try the all the following links by the Microsoft Support Personal on this link http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/87dfb0da-7260-4596-96aa-a9d440229656

Edited by coxchris, 20 November 2010 - 08:29 PM.

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#9 Broni

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Posted 20 November 2010 - 08:23 PM

since the drive has been formatted, there is nothing there.

...

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#10 Zuhl3156

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Posted 20 November 2010 - 08:35 PM

I have found out the hard way that a fresh install of Windows will not cure a BSOD problem unless you find out what was causing the Blue Screen and fix it first.

#11 Broni

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Posted 20 November 2010 - 08:39 PM

Well, it depends.
BSODs may be caused by hardware and software problems.
Surely, if BSODs were caused by hardware issue, reinstall won't cure anything.

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#12 kcsummer

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Posted 20 November 2010 - 09:45 PM

I had a similar problem a week or so ago. I was able to install nonpriority updates but the URGENT-SECURITY ONES kept failing. I finally got hold of someone at Microsoft who helped me get it figured out. My mind is fried today so I don't remember it in total but it involved renaming a file by going into DOS and it wasnt that hard I think I still have the directions I'll check.

#13 kcsummer

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Posted 20 November 2010 - 09:54 PM

Here's what worked for me:

This issue typically occurs when some files cannot be updated successfully. Given the current situation, I suggest we rename the Windows Update temporary folder and then re-try Windows Update. We can refer to the following steps.



Step 1: Rename Windows Update Temporary Folder

======================================

1. Close all the open windows.

2. Click the "Start" Button, click "All programs", and click "Accessories".

3. Right-click "Command Prompt", and click "Run as administrator".

4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.



Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.



5. Click the "Start" Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

6. In the opened folder, look for the folder named "SoftwareDistribution".

7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this folder.

8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.



After the above steps, let's check and install updates using the following methods.



Step 2: How to update in Windows

==========================

1. Click the "Start" Button, click "All Programs", and click "Windows Update".

2. From the left panel, click "Check for update".

3. If any update is provided, please click the "Install updates" button to install it.



Note: If it shows no updates available, it means the system is updated now. If the issue persists, please collect the following information in order to provide more effective troubleshooting steps.


#14 Union_Thug

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Posted 21 November 2010 - 06:38 AM

The error code I recieve I receive looks like this: Code 800B0100.

Does anyone know what to do?


Google is your friend....


Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x800B0100" http://support.microsoft.com/kb/956702#top
CAUSE
This issue occurs if Windows security .dll files are registered incorrectly....

......

Method for Windows Vista or Windows Server 2008
To resolve this issue, run the System Update Readiness Tool (Checksur.exe). To do this, follow these steps:

  • Download and run the System Update Readiness Tool. This tool runs a one-time scan for inconsistencies that may prevent future servicing operations. For more information about how to download and run the Checksur.exe tool, click the following article number to view the article in the Microsoft Knowledge Base: 947821 Description of the System Update Readiness Tool for Windows Vista
  • Try to install updates again.

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
http://support.microsoft.com/kb/947821/


What is the System Update Readiness Tool?
System resources, such as file data, registry data, and even in-memory data, can develop inconsistencies during the lifetime of the operating system. These inconsistencies might be caused by various hardware failures or might be caused by software issues. In some cases, these inconsistencies can affect the Windows servicing store, and they can cause software updates not to work. The System Update Readiness Tool tries to resolve these inconsistencies.

........


Method 2: Download the System Update Readiness Tool directly from Microsoft Download Center
You can manually download the System Update Readiness Tool from the Microsoft Download Center.

Note To install the correct version of System Update Readiness Tool, you must know your Windows version.


Edit to add:
This may not (or may) help as what you wrote here indicates hardware problem(s): And my reason for reformat was that I recieved a lot of blue screens and failure in different drives / drivers.

Edited by Union_Thug, 21 November 2010 - 07:41 AM.


#15 loleo

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Posted 21 November 2010 - 07:42 AM

I tried to register different .dll's provided by microsoft support page ( before I made this thread)
However there was no success, I will now try to perform what kcsummer told me, if this fails I will do a system restore.
If the BSOD returns, I will get a hold of the minidump file and upload it.




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