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2 replies to this topic

#1 lapcomp

lapcomp

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Posted 20 November 2010 - 02:32 PM

I have found a virus and cant seem to get rid of it help here is th post from hijackthis scan

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:21:47 AM, on 11/20/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\DOCUME~1\PDSI-1~1\LOCALS~1\Temp\dwm.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Documents and Settings\PDSI - 110\Application Data\Microsoft\svchost.exe
C:\Documents and Settings\PDSI - 110\Application Data\Microsoft\Windows\shell.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6071203
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6071203
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
F3 - REG:win.ini: load=C:\DOCUME~1\PDSI-1~1\LOCALS~1\Temp\dwm.exe
O1 - Hosts: 69.25.75.243 MAIL093 #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 69.25.75.243 MAIL093.mail.lan #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.21 MAIL021 #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.21 MAIL021.mail.lan #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.22 MAIL022 #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.22 MAIL022.mail.lan #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.23 MAIL023 #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 66.150.196.23 MAIL023.mail.lan #Exchange Hosting 06/10/08 17:12:13
O1 - Hosts: 69.25.74.37 MAIL007 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.251 MAIL091 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.251 MAIL091.mail.lan #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.245 MAIL005 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.245 MAIL005.mail.lan #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 64.95.72.204 BE034 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 64.95.72.204 BE034.mail.lan #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.242 MAIL092 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 69.25.75.242 MAIL092.mail.lan #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 74.201.97.154 MAILSC004 #Exchange Hosting 10/07/10 09:22:34
O1 - Hosts: 74.201.97.154 MAILSC004.mail.lan #Exchange Hosting 10/07/10 09:22:34
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\Managed VirusScan\VScan\ScriptSn.20100802192848.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Microsoft Online Helper! - {EB47C071-C96A-4648-A007-FE21EC002608} - %SystemRoot%\system32\windowsx1.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Acrobat Speed Launch] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrobat_sl.exe"
O4 - HKLM\..\Run: [MVS Splash] "C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe" /LOGON
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LVCOMSX] "C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Acrobat Synchronizer] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe"
O4 - HKLM\..\Run: [GoToMyPC] "C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -logon
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [svchost] C:\Documents and Settings\PDSI - 110\Application Data\Microsoft\svchost.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: http://*.mcafee.com (HKLM)
O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
O17 - HKLM\System\CCS\Services\Tcpip\..\{A180E340-FE86-4CF5-AFD9-D505DF9229D2}: NameServer = 65.106.1.196,65.106.7.196,4.2.2.1,4.2.2.2
O17 - HKLM\System\CS1\Services\Tcpip\..\{A180E340-FE86-4CF5-AFD9-D505DF9229D2}: NameServer = 65.106.1.196,65.106.7.196,4.2.2.1,4.2.2.2
O17 - HKLM\System\CS2\Services\Tcpip\..\{A180E340-FE86-4CF5-AFD9-D505DF9229D2}: NameServer = 65.106.1.196,65.106.7.196,4.2.2.1,4.2.2.2
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: EngineServer - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: McAfee SiteAdvisor Enterprise Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 13955 bytes


any help is greatly appeciated

Edited by hamluis, 20 November 2010 - 02:39 PM.
Moved from XP to Malware Removal Logs ~ Hamluis.


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#2 rigacci

rigacci

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Posted 29 November 2010 - 05:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR

#3 thcbytes

thcbytes

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Posted 16 April 2011 - 04:40 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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